Mitchell Beardsley Email & Phone Number

Spokane, Wa, Us

Spokane, Washington

Liberty Lake, Washington

Liberty Lake, Washington

Review and analyze personal lines homeowners claims to determine compliance with claims handling standards. Assist and participate in calibration training, analysis of results, development of QA reporting and presentation of findings. Facilitate calibration of quality assurance team. Assist management in compiling and analyzing results and presenting findings to claims management. Participate in and/or facilitate smaller size operational Root Cause Problem Solving events and provide support for implementation of improvements.

Spokane, Washington Area

Responsible for managing, investigating, and resolving assigned Property claims (homeowner's). Use the latest technology to prepare computer diagrams of damaged areas, write estimates for repairs and issue payments.Meet with customers in their homes, facilitate repairs to damaged property, facilitate the replacement of destroyed personal property and, when necessary, help customers find alternate living quarters until they can return home.Work with and coordinate a number of vendor services such as contractors, engineers, emergency repair, cleaning services and various replacement services. Identify and fully investigate suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and disposition of the claim.

Liberty Lake, Washington

Investigate an inventory of incoming homeowner property damage claims from initial report through final resolution. This involved obtaining, analyzing, and interpreting all facts and related policy language to accurately arrive at fair and just conclusions. Extensive contact with insured’s, claimants, attorneys, agents, vendors, and all other parties involved in the property claims process as well as presenting information to, and setting expectations for customers and all involved parties, while providing excellent customer service.

Bothell, Washington

Lead other insurance specialists in the implementation of the National Flood Insurance Program. This involved face to face communication with community officials, insurance agents, and members of various communities throughout the country. Required the ability to get people from diverse backgrounds to work towards common goals which change depending on the type, size, and scope of a natural disaster.Facilitated special projects relating to community outreach in Washington, Iowa, Texas, and Alaska. Served as the subject matter expert and go to person for high level insurance program questions during Hurricane Ike in Texas.

Bellevue, Washington

Effectively diagnose and prepare all estimates for repair in an accurate, thorough, and profitable manner according to insurance partner and company guidelines. Responsible for educating every customer regarding the repair process, as well as achieving a high closed sales ratio.

Lake Oswego, Oregon

Managed a constant inventory of over 120 injury claim files and all injury related activity within each. Ensure complete compliance with all statutory mandates and recognize all components of the claims process and effectively document and communicate these processes to customers and coworkers. Demonstrated ability to accurately handle complex coverage issues relating to injury insurance claims.

Bachelor Of Arts (B.A.), Criminal Justice/Safety Studies

Deans Honors

Associate Of Science (A.S.), General Studies

Presidents Honors