Mitchell Blackburn Email & Phone Number

North Richardson

Mckinney, Texas, United States

Responsible for all day to day operational initiatives including driving revenue, member retention, customer service and inventory managementStaffing responsibilities include hiring, training and developing front desk and janitorial positions.Driving and exceeding revenue goals for internal collections and membership renewalsMaintaining extreme COVID-19 protocols for cleanliness and sanitation of entire facilityPartnering with external vendors to complete projects to maintain upkeep of building maintenance and permits

Centennial, Colorado

Managed daily Guest relationships and responded to Guest feedback to drive repeat visits and boost satisfactionForecasted and controlled labor demands based on sales projections and budgetsTracked, reviewed and verified progress of Associate & Management training to communicate and partner with Senior LeadershipAssisted in researching, identifying, and pursuing new business opportunities to increase productivity and drive sales

Dallas/Fort Worth Area

Managed team of 20+ elite company trainers in facilitation and training skills across project implementation overseeing 25+ locationsConducted operational audits to ensure standards are met and coached associates to increase performanceEarned multiple commendations for delivering training-related material to maximize guest satisfaction and amplify sales by proactively finding solutions, alleviating bottlenecks and interacting with staff and guests

Across The United States

Specialized in training across all avenues of operations, technology and management throughout multiple new venue openings Involved in recruiting, hiring and training of 400+ new hires in addition to elevated hourly positionsReinforced the brand experience and drove sales through the operational execution of brand and marketing strategies