Mitchell C. Email & Phone Number

United Arab Emirates

* Executing trades for buying and selling ferro alloys based on customer requirements.* Independently handles both purchase and sales contract.* Manage ferro-alloy sales within the European market, India market and explore value-added opportunities to drive new business development.* Manages vendor registration, tender / bid submission, and KYC forms. * Handles negotiation of product prices keeping in mind the competitive nature of the business.* Identifying and establishing relationships with reliable suppliers. Evaluating supplier capabilities, negotiating contracts, and managing ongoing supplier performance to ensure a steady and reliable supply of materials.* Conducts business development in Europe, Middle East and Asia by constant communication and attending exhibitions and conferences. * Ensures that shipping and logistics are aligned with client requirements. * Attends to and resolves clients disputes ensuring clients are kept satisfied while ensuring company revenue is protected.* Arranging conference registration, meetings, visa applications and hotel booking.

United Arab Emirates

* Responds to customer enquiries effectively and efficiently with an active sales approach to meet customer’s demand.* Assists sales team to identify new project opportunities and ensure all relevant data is updated in Epicor ERP System.* Responsible in making quotation, generating sales order acknowledgement, despatch note & raising invoice using Epicor ERP system.* Point of contact for clients in regards to the whole order cycle.* Responsible for order process, coordination between UK & US head office and liaise internally with warehouse and all concerned department for timely shipment dispatch and delivery.* Responsible for monitoring deliveries, ensuring customer satisfaction and maintaining accurate logs of all job orders.* Handles shipping documents for import/export and local deliveries.* Submission and completion of tender requirements and vendor registration.* Maintaining stock levels of office supplies and contacts suppliers for quotations and delivery of goods.