Assist in analyzing railroad transportation projects, assessing operational efficiency, safety standards, and potential areas for improvement.• Bank Reconciliation: Verify banking information is accurate by creating tables and graphs in Excel to analyze data and create assumptions from the data.• Licensing: Leverage Business Central (platform to look up license and invoice numbers) to monitor interactions with licensees and potential purchasing of new or selling of old land/crossing lines.• Research: Identify and source contractors for maintenance activities; utilize Google Maps to locate possible encroachments from neighboring parcels.• Communication: Respond to emails in a timely manner, and support management by prioritizing workload according to their needs to ensure successful completion of tasks.

Support owners and their portfolio of clients, while driving customer satisfaction and understanding customer needs; assist in data entry, processing transactions, and organizing financial information for the company.• Processes & Procedures: Develop detailed organizational procedures for the office, including filing, accounts receivable, accounts payable, and scheduling.• Data Entry: Input financial transactions, including receipts, invoices, and payments, into QuickBooks Desktop or QuickBooks Online for clients.• Client Relations: Maintain excellent client relations, responding promptly to communications and keeping clients informed of issues.• Financial Administration: Reconcile credit card statements, bank accounts, PayPal transactions, etc. for customers; identify and fix any entries needing adjustments. • Reporting: Prepare reports, presentations, and data, as well as maintain files, records, and correspondence for meetings; prepare Excel spreadsheets, Word documents and PowerPoint presentations.• Compliance: Maintain accurate records and meet all deadlines, ensuring compliance with company policies.

Mentored by the management team to learn all operational procedures for the theater. Served as an Usher to greet and assist guests, direct patrons to the correct theaters, and address customer inquiries. Ensured that the theater was clean and orderly before and after each show, including cleaning seats, floors, and aisles. Monitored the theater during screenings to ensure safety, enforced theater policies, and handled emergencies or disturbances.