Mitchell Clark Email & Phone Number

New York, New York

• Develop and execute communications and digital content strategy across multiple channels, including consumer website, email, and social media.
• Supervise cross-departmental team to increase traffic to organization’s educational website, Medicare Interactive (www.medicareinteractive.org), which received over three million visits last year.
• Direct strategy to increase consumer leads and email subscribers, increasing email subscriber base from 15,000 to over 120,000 subscribers.
• Manage organization brand, ensuring clear and consistent messaging of mission and priorities across all channels.
• Maintain content and technical aspects of the organization’s primary website (www.medicarerights.org), ensuring that content is current, accurate, and accessible to a wide variety of audiences. Led redesign of the.
• Regularly pitch stories to members of the press, positioning the Medicare Rights Center as an expert source of Medicare information and policy insight.

New York, New York

• Authored press releases and worked with various media outlets, including print, radio, TV, and internet-based outlets, with successful publications in The New York Times, The Washington Post, The Hill, NPR, The.
• Launched company blog and served as developer, designer, and editor.
• Oversaw copy editing, formatting, design, and publication of policy letters, fact sheets, and reports aimed at helping Medicare stakeholders navigate their health insurance and advocating various public policy positions.
• Planned, designed, and drafted content for a weekly Medicare policy publication, a quarterly fundraising newsletter, and the organization’s annual report, ensuring content is visually appealing and easy to understand.
• Conducted social media strategy and managed a cross-departmental social media team.

New York, New York

• Designed and implemented a departmental intranet to store schedules, protocols, research content, and announcements.
• Worked on a two-year grant with the Food Bank for New York City to educate local residents about Medicare Savings Programs and Food Stamps, reaching over 6,000 older adults.
• Served as the liaison between Client Services staff and the IT department, ensuring that technology improvements, maintenance, and data collection were kept current with the organization’s mission and priorities.
• Explored and conveyed new methods of quality data tracking and reporting to inform policy initiatives.

New York, New York

• Played an integral role in an outreach project to educate and enroll low-income Medicare beneficiaries in programs that help pay for the cost of their health care; team efforts led to almost 3,500 older adults.
• As a special project, led a team to streamline data collection by combining four client and volunteer databases into a unified system using Salesforce CRM.
• Supervised volunteers of a national consumer helpline used to help people with Medicare navigate their health insurance options; ensured volunteers conveyed accurate and comprehensible health insurance information.

Washington, District Of Columbia, US

• Counseled and helped enroll Medicare consumers in federal and state programs to reduce the cost of their health care.