Mitchell Clark Email & Phone Number

New York, New York

• Develop and execute communications and digital content strategy across multiple channels, including consumer website, email, and social media. • Supervise cross-departmental team to increase traffic to organization’s educational website, Medicare Interactive (www.medicareinteractive.org), which received over three million visits last year. • Direct strategy to increase consumer leads and email subscribers, increasing email subscriber base from 15,000 to over 120,000 subscribers.• Manage organization brand, ensuring clear and consistent messaging of mission and priorities across all channels. • Maintain content and technical aspects of the organization’s primary website (www.medicarerights.org), ensuring that content is current, accurate, and accessible to a wide variety of audiences. Led redesign of the website in 2020. • Regularly pitch stories to members of the press, positioning the Medicare Rights Center as an expert source of Medicare information and policy insight. • Established a centralized tracking system to analyze KPIs of digital activities and provide ongoing tracking of campaign results to inform overall strategy impact.

New York, New York

• Authored press releases and worked with various media outlets, including print, radio, TV, and internet-based outlets, with successful publications in The New York Times, The Washington Post, The Hill, NPR, The Huffington Post, and others; handled press inquiries.• Launched company blog and served as developer, designer, and editor.• Oversaw copy editing, formatting, design, and publication of policy letters, fact sheets, and reports aimed at helping Medicare stakeholders navigate their health insurance and advocating various public policy positions. • Planned, designed, and drafted content for a weekly Medicare policy publication, a quarterly fundraising newsletter, and the organization’s annual report, ensuring content is visually appealing and easy to understand.• Conducted social media strategy and managed a cross-departmental social media team.

New York, New York

• Designed and implemented a departmental intranet to store schedules, protocols, research content, and announcements.• Worked on a two-year grant with the Food Bank for New York City to educate local residents about Medicare Savings Programs and Food Stamps, reaching over 6,000 older adults. • Served as the liaison between Client Services staff and the IT department, ensuring that technology improvements, maintenance, and data collection were kept current with the organization’s mission and priorities.• Explored and conveyed new methods of quality data tracking and reporting to inform policy initiatives.

New York, New York

• Played an integral role in an outreach project to educate and enroll low-income Medicare beneficiaries in programs that help pay for the cost of their health care; team efforts led to almost 3,500 older adults enrolling in assistance programs. • As a special project, led a team to streamline data collection by combining four client and volunteer databases into a unified system using Salesforce CRM.• Supervised volunteers of a national consumer helpline used to help people with Medicare navigate their health insurance options; ensured volunteers conveyed accurate and comprehensible health insurance information.

Washington, District Of Columbia, Us

• Counseled and helped enroll Medicare consumers in federal and state programs to reduce the cost of their health care.