Mitchell Dempsey Email & Phone Number

Burnley, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Experienced and detail-oriented Lead HVAC Technician with a proven track record in managing day-to-day operations and small-scale projects across high-profile commercial sites. Specialising in complex HVAC systems, I have successfully led operations at Federation Square and the National Gallery of Victoria, as well as numerous high-rise buildings for clients including Knight Frank and GPT.Key Responsibilities:Overseeing the day-to-day maintenance and operation of HVAC systems at Federation Square and the National Gallery of Victoria, ensuring optimal functionality and efficiency.Collaborating with clients, contractors, and stakeholders to coordinate project timelines, budgets, and resources for small-scale HVAC projects.Conducting regular inspections and audits to identify areas for improvement and ensure compliance with industry standards and regulations.Providing technical expertise and guidance to junior technicians, fostering a culture of continuous learning and development within the team.Managing inventory, ordering parts and equipment, and maintaining accurate records of maintenance activities and expenditures.Implementing energy-saving initiatives and recommending upgrades or modifications to enhance system performance and reduce operating costs.Responding to emergency service calls and implementing contingency plans to minimise downtime and disruption to business operations.Achievements:Successfully managed the installation and commissioning of new HVAC systems at multiple high-rise buildings, delivering projects on time and within budget.Received commendations from clients for outstanding performance and proactive communication in managing HVAC projects at prestigious sites such as Federation Square and the National Gallery of Victoria.Played a key role in troubleshooting complex HVAC issues and developing innovative solutions to improve system reliability and efficiency.

Melbourne, Victoria, Australia

Responsible for 10 technicians and held key responsibilities for clients including AMP Capital, City of Melbourne, ANZ and BGIS. With a focus on operational excellence and client satisfaction.Key Responsibilities:- Leading a team of 10 technicians in MelbourneCBD, overseeing their day-to-day activities, and providing guidance and support to ensure quality service delivery.Managing client accounts for prominent organisations such as AMP Capital, City of Melbourne, and BGIS, maintaining strong relationships, and serving as the primary point of contact for all HVAC-related matters.Collaborating with clients to understand their requirements, develop customised solutions, and execute projects within budget and timeline constraints.Conducting regular performance evaluations, providing feedback, and implementing training programs to enhance technical skills and professional development among team members.Monitoring project progress, allocating resources effectively, and resolving any issues or conflicts that may arise during implementation to ensure project success.Acting as a liaison between field technicians, management, and clients, facilitating clear communication and ensuring alignment of goals and objectives.Achievements:- Successfully led the CBD team at Precise Air Group, achieving high levels of customer satisfaction and exceeding performance targets for service quality and project delivery.- Cultivated strong relationships with key clients, resulting in repeat business and referrals, and contributing to the company's reputation as a trusted provider of HVAC solutions in the CBD area.- Implemented process improvements and workflow optimisations that increased team efficiency and productivity, resulting in cost savings and improved project outcomes.- Received recognition from management for outstanding leadership and contribution to the success of major projects, including installations, maintenance contracts, and emergency response services.