Mitchell Douglas Email & Phone Number

Brisbane City, Qld, Au

Brisbane, Queensland, Australia

IT Project Manager managing projects within the Accelerated Infrastructure Delivery Program for IT services

Brisbane, Queensland, Australia

Key Achievements:• Conducted re-baseline activities that captured scope, schedule and budget for 2 IT infrastructure projects• Lead the remediation of a Defence IT environment that included the development of a cyber securityenvironment to uplift the security posture of other systems• Oversee the development of a Defence IT environment that was built to accommodate up to 1200 userswith a security first approach. This environment included data centres, WAN links, site… Show more Key Achievements:• Conducted re-baseline activities that captured scope, schedule and budget for 2 IT infrastructure projects• Lead the remediation of a Defence IT environment that included the development of a cyber securityenvironment to uplift the security posture of other systems• Oversee the development of a Defence IT environment that was built to accommodate up to 1200 userswith a security first approach. This environment included data centres, WAN links, site infrastructure andmore.Duties:• Manage multiple complex IT infrastructure projects in parallel• Resource management; oversee projects with up to 15• Define and manage project baselines such as schedule, scope, quality and budgets up to $15M• Producing status reports and presenting to senior stakeholders• Work effectively with project clients, sponsors, SMEs, etc. to deliver project objectives• Execute projects using Waterfall & Agile SAFe methodologies• Effective internal and external stakeholder engagement• Participated in feasibility studies, vendor selections and proposals• Producing and maintaining project artefacts such as:o Project scheduleo Project management plano Project change logso Project risks, issues and opportunitieso Project ground rules & assumptionso Project communication plans Show less

Brisbane, Australia

Project Coordinator Duties:Managed multiple minor complexity ICT projectsProduced and presented status reportsAllocated resourcesProduced and maintained project artefacts such as:Project statement of workProject scheduleProject risks, issues and opportunitiesCost account manager for projects up to $500kInternal and external stakeholder engagementSystems Administrator Duties:SharePoint site administrationCreated and updated IT documentation and… Show more Project Coordinator Duties:Managed multiple minor complexity ICT projectsProduced and presented status reportsAllocated resourcesProduced and maintained project artefacts such as:Project statement of workProject scheduleProject risks, issues and opportunitiesCost account manager for projects up to $500kInternal and external stakeholder engagementSystems Administrator Duties:SharePoint site administrationCreated and updated IT documentation and proceduresUtilised ITIL in day-to-day activitiesVMware ESXi/vSphere managementManagement of Windows SOE, Centos8 and Ubuntu 20.04 in a Defence environmentVeeam Backup managementAutomation/scripting with PowerShell and AnsibleImplemented hardening requirements for Windows and Linux systems Show less

Townsville, Australia

Management of Windows SOEVMware ESXi/vSphere managementAutomation/scripting with PowerShellSCCM management of 600 endpointsCreating and updating IT documentation and procedures

Townsville, Australia

Management of Windows SOEVMware ESXi/vSphere managementAutomation/scripting with PowerShellImplemented a standardised asset management systemExplored new software/technology options for the company to better assist in day-to-day dutiesParticipated in on-call roster for critical systemsCreated and updated IT documentation and procedures

Townsville, Australia

Working on the Defence Force contract based at both Lavarack Barracks and RAAF Base Townsville, the following duties were required for the role.Assisted the project implementation team with tasks such as:Switch rolloutsComputer rolloutsCreating documentationDHCP reservation creation and modificationPrint queue creation and modificationUser creation, modification and deletionAssisted staff with ICT incidents and requests through HP Service ManagerUpdated… Show more Working on the Defence Force contract based at both Lavarack Barracks and RAAF Base Townsville, the following duties were required for the role.Assisted the project implementation team with tasks such as:Switch rolloutsComputer rolloutsCreating documentationDHCP reservation creation and modificationPrint queue creation and modificationUser creation, modification and deletionAssisted staff with ICT incidents and requests through HP Service ManagerUpdated IT documentation and proceduresUpdated asset registersUtilised Click to assign duties throughout the day Show less