Specialist Ambassador
Current-Supervised and trained register staff for Nintendo Live 2023 in Seattle, Washington-Lead register staff at Nintendo Live 2023 to record setting sales figures-Drafted and edited Nintendo New York’s social media campaigns-Scheduled and coordinated social media posts in accordance with product stock levels, game launches, and special events-Synthesized and interpreted social media metrics and analytics for monthly reports -Ensured money accuracy in a flagship location every day including major releases and numerous holiday seasons-Maintained floor integrity by actively stocking and remerchandising products based on sales and customer needs-Cultivated product knowledge by researching both released and forthcoming titles to ensure accurate guest conversations and sales-Performed all instore announcements and recorded current phone system greeting-Created training documents and individualized training sessions for cycle count best practices-Organized staff duties on the floor to ensure proper stocking and guest interaction-Managed individual staff projects and guided them to completion-Participated in several game launch events in varying capacities from demo provider to MC