Finance Erp & Business Transformation
-Act as a business ERP Super User and IT Lead instrumental in the design, configuration and implementation of multiple ERP systems across Canada and USA with a focus on the finance modules (SAP S/4 Hana, Sage X3, NetSuite).-Responsible for developing, reviewing and delivering of business process maps, design documents, and development/enhancement requests.-Develop business work instructions, procedures and training documentation.-Provide detailed process and ERP transactional training for new end users.-Identify work tasks and plans for enhancements/project work.-Deliver post go-live/hypercare support to ensure smooth transition to new or changed business processes. -Improved timeliness and accuracy of financial reporting.-Manage tracking, prioritization and resolution of risk and issues throughout the project life-cycles.-Partner with external software partners on ERP integrations and support.-Oversee the automation of transactional entries to improve business efficiencies.-Utilize ticket tracking software to resolve issues and manage process improvements (JIRA & Freshservice).-Liase with internal reporting team to design and build report specifications to align with business needs. -Prepare and execute test plans for new functionality to improve user experience.-Execute testing using test software (TestRail).-Develop and maintain purchase order approval matrices and workflows to mitigate financial risks and advance workplace efficiency.-Assist in managing and maintaining proper security process and role responsibilities.