Managing client relationships to help build and implement media plans from marketing briefs

- Managing paid search, social and display campaigns to increase brand awareness and guest holiday bookings.- Owner marketing activity, generating new holiday home owner leads through online and offline channels.

• Development, implementation & optimisation of campaigns, to successfully execute the defined strategy and achieve desired business results.• Day to day running of paid search, display, paid social and shopping activity. Building, restructuring and maintaining campaigns, ad groups, and creatives, based on best practice and client requests.• Planning marketing strategies and creating media plan estimates from client’s briefs.• Running multi-level campaign to reach people at different stages of the digital marketing funnel.• Reporting on & presenting campaign results and insights back to the clients. • Writing or making suggestions on ad copy and creative imagery for upcoming activity. • Researching new keywords, audiences and ad placement opportunities to test & trial.

Out There Business Solutions / eAccounts Global- Data entry, data importing and mapping, including researching and resolving issues regarding the integrity of data flow into databases.- Customer support and training on business software products and phone applications- Creating, updating and monitoring content for the two business websites- Creating promotional material such as brochures, newsletters and paper advertisements- Using Google Analytics and AdWords to monitor website click through rates- Managing the business Facebook account- Process mapping business processes, identifying shortfalls and finding solutions for improvementeAccounts Global:- Systems Trainer for eAccounts Global ERP System, providing “pre go live” and “post go live” support for system implementations. This included:- Face to face, TeamViewer and phone training with clients and their staff- Helping with the cleaning and migration of data from old legacy systems into eAccounts- Preparing onsite resources required for training and go live- Understanding how client’s businesses run, then finding solutions to meet client’s business needs using the eAccounts system- Creating step by step training guide documentation and video resources for eAccounts Global implementations and existing system users

- Customer service- Merchandising - Website and Trade Me sales- Elfa Wardrobe sales Specialist

- Customer service- Processing and dispatching online orders- Warehouse management and organisation