I am a highly skilled professional who continues to build an extensive track record of success making a powerful impact on the capabilities and performance of my organizations in multiple leadership and training-focused roles. I am equipped with strong project management abilities, having planned, directed, and delivered projects of all sizes on time and within budget, while achieving high profit margins. In every role I have taken on, I have shown that I am a talented multitasker with the proven ability to adapt and thrive within fast-paced, high-stress environments. I am also an exceptional problem solver; able to leverage my wealth of insights to develop solutions to overcome project and operational challenges of all complexities.As a leader, I excel at building, training, and optimizing the performance of teams. I am always focused on creating cultures that promote accountability, professional development, and teamwork as keys to achieving excellence.Some of the core strengths I bring to the table include: Operations ManagementStrategic Planning & AnalysisProject Scoping & ManagementEstimating & BillingResource PlanningInventory ManagementBudgeting & Cost Control Profit & Loss AccountabilityVendor ManagementClient RelationsContinuous Improvement Team Building & LeadershipWorkflow Planning & SchedulingStaff Training & DevelopmentCoaching & MentorshipPerformance ManagementCross-Functional CollaborationCreative Problem SolvingNegotiation & PersuasionMultitasking
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DirectorLaconia Christian Academy May 2024 - PresentLaconia, New Hampshire, United StatesAt LCA, my role involves overseeing a wide range of initiatives to guarantee adherence to state licensing standards, cultivate strong ties with the local community, and attract top-tier personnel. I am responsible for guiding students as they discover and pursue new educational prospects, all while diligently fostering a safe and nurturing environment to support their development. In addition, I also handle various other responsibilities, including:- Safety Officer: Ensuring compliance with safety protocols and regulations to maintain a safe environment for all faculty, staff, and students on campus. Responsible for conducting safety inspections, implementing safety training programs, and staying up-to-date with safety standards and regulations.- Facilities Coordinator: Overseeing the day-to-day management and maintenance of the facility. This includes coordinating maintenance and repairs, managing vendors and contractors, overseeing building security, and ensuring that the facility meets the needs of its occupants.
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Senior Project ManagerServicemaster Elite Dec 2021 - Mar 2024Merrimack, New Hampshire, United StatesI continue to be promoted, currently scoping and managing large loss projects $100K and up resulting from natural disasters, fires, and other major events. Among my key contributions and achievements, I…- Estimate total costs and expertly categorize each project for clients, adjusters, consultants, and other project stakeholders.- Develop/execute full lifecycle project roadmaps, leveraging project management abilities to maximize execution and efficiency across all phases of projects, while ensuring highest quality standards are met.- Prioritize scheduling for an ever-evolving project portfolio to ensure projects are delivered on-time and within budget. I simultaneously managed and completed two major projects, $1.7M and $700K, within a tight, three-week timeline over one period.- Assemble and lead project teams consisting of laborers, supervisors, and various contractors depending on each project's requirements. Vendors/contractors include plumbers, equipment rentals, site security, electricians, and others.- Act as client representative, while problem solving and resolving any issues, as well as recommending changes to improve final results.- Develop project bills in Xactimate and process for collection. -
Branch ManagerServicemaster Elite Mar 2023 - Jun 2023Merrimack, New Hampshire, United StatesAfter being promoted to Branch Manager, I oversaw all operations for two different branches, optimizing the performance of a team of four Project Managers and 20 Technicians, while managing budgets and costs to maximize bottom-line results. Over this period, I…- Delivered the training and coaching that enabled each team member to grow as professionals and excel.- Was selected to be a key member of the Training Development team, planning and organizing organizational training programs. I was integrally involved in drafting a standardized Technician Orientation policy. - Worked hand-in-hand with HR to conduct employee hiring, onboarding, corrective actions, and terminations, among other personnel functions.- Partnered with the Production Team to schedule jobs and continually maximize the efficiency of all field operations.- Directly handled all escalated client issues, partnering with in-house legal counsel to negotiate and achieve satisfactory resolutions.- Tracked and made changes to ensure projects met goals and came in on budget, achieving 40%-60% profit margins.- Oversaw all warehouse operations, carefully managing supplies and resources to meet the demands of projects.- Designed/rolled out a Sales team Template that was far more effective.- Collaborated with the Design team to develop/test a new Job Budget & Rough Order of Magnitude tool that improved capabilities.
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Branch ManagerServicemaster Elite Sep 2021 - Jan 2023Troy, New York, United States
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Project ManagerServicemaster Elite - New England, Upstate Ny, And Florida Apr 2021 - Dec 2021Merrimack, New Hampshire, United StatesI earned my next promotion to estimate, plan, and execute projects under $100K related to water, fire, and/or mold damage. I also established total work scope to be completed by Technicians for each job and managed teams of both Technicians and vendors/subcontractors ensuring quality deliverables were achieved on time.
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Crew ChiefServicemaster Elite Feb 2020 - Apr 2021Merrimack, New Hampshire, United StatesI joined the organization as a Technician before demonstrating leadership abilities and quickly being promoted to Crew Chief directing a 15-member team to mitigate water, fire, and/or mold damage for homes and commercial properties.
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TechnicianServicemaster Elite May 2019 - Feb 2020Merrimack, New Hampshire, United States
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Police OfficerNew Hampshire Jan 2019 - May 2019I served as a police officer conducting regular patrols, responding to calls routed from dispatch, and executing other law enforcement actions (traffic stops, security checks, etc.). While with the Belmont Police Department, I actively engaged in community policing efforts, working constantly to strengthen the relationship between community members, organizations, and businesses and the police department, while maximizing public safety.
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Deputy SheriffSheriff'S Office Apr 2015 - Dec 2018Franklin, TnFor my next role, I was assigned as a member of the Patrol Division making regular patrols across the county.Sheriff’s Deputy & Corporal – Detention DivisionSheriff’s Deputy – Detention DivisionStarting as Sheriff’s Deputy with the division, I was promoted to Corporal supervising teams of deputies for assigned shifts, maximizing security and safety of over 380 inmates, staff, and visitors.I was also designated as a Field Training Officer and became the Assistant Team Leader for the Critical Emergency Response (C.E.R.T.) Team.
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Account ManagerBrilliant Solutions Nov 2014 - Apr 2015Nashville, Tennessee
Mitchell Flournoy Education Details
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Finance And Financial Management Services
Frequently Asked Questions about Mitchell Flournoy
What company does Mitchell Flournoy work for?
Mitchell Flournoy works for Laconia Christian Academy
What is Mitchell Flournoy's role at the current company?
Mitchell Flournoy's current role is Director | Leader | Coach.
What schools did Mitchell Flournoy attend?
Mitchell Flournoy attended Southern New Hampshire University.
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