Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Mitch Santos is listed as Account Service Delivery Lead at DXC Technology, a company with 83579 employees, based in Greensboro, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Mitch Santos.
Mitch Santos previously worked as Account Service Delivery Manager at Dxc Technology and Service Desk Delivery Manager at Hewlett-Packard. Mitch Santos holds Bachelor Of Science In Computer Engineer from Ama University.
This section adds company-level context without repeating Mitch Santos's masked contact details.
Review company-level records connected to Mitch Santos before choosing the right outreach path.
Mitch Santos is a Account Service Delivery Lead at DXC Technology.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
United States
Responsible for the operational and strategic roadmap for service delivery strategy and promoting innovation automation.Customer relationship management as a single point to the client for the portfolio.Accountable for overall service delivery management from concept to delivery ensuring contractual SLAs and KPIs are met and adhered to. Manage the service.
Selangor, Malaysia
Manages Service Desk Level 1 and 2 Support Teams for Chevron and Philips accounts globally to ensure that Service Level Agreements (SLA) established with the clients are met and Customer Satisfaction requirement is achieved.Looks after the requirements and concerns of the Support teams in terms of people management and communicates to the management when.
Selangor, Malaysia
Assisted Chevron in Lean Sigma projects and Process improvement to deliver Excellent Customer experience.Information Technology Service Management (ITSM) Subject Matter Expert for service desk and was involved in ITSM related projects. Developed processes based on IT Best practices and complied with Information Risk Management (IRM) requirements.Ensured.
NCR - National Capital Region, Philippines
Administered and managed Windows 2003 servers of Chevron located in different countries across the Asia Pacific Region. Services included Active Directory, Exchange 2003, Citrix, SMS, DNS, DHCP, SQL and other application servers.Provided level 2 technical server support to users and escalated issues to vendors when necessary
Selangor, Malaysia
Assigned to Electronic Data Systems (EDS) and delegated as Backup Subject Matter Expertise (SME) for the supported accounts.Acquired details of problems from customer as they call over the phone from given information, analyze and provided a step-by-step procedure to solve reported problems.Trained support staff agents to meet client expectations and.
NCR - National Capital Region, Philippines
Designated as special support for VIP users of the Coca-Cola Export Corporation.Provided second level desktop support to end users.Handled projects such as Blackberry deployment and nationwide rollout of antivirus software.
Other employees you can reach at dxc.technology. View company contacts for 83579 employees →
Jozef Hudcovic
Colleague at Dxc Technology
Slovakia, Slovakia
View →
LD
Larissa Darcolitto
Colleague at Dxc Technology
Araraquara, São Paulo, Brazil, Brazil
View →
SH
Shruti Hippali
Colleague at Dxc Technology
Bengaluru, Karnataka, India, India
View →
JR
Joyeeta Roy
Colleague at Dxc Technology
Noida, Uttar Pradesh, India, India
View →
PM
Peter Mann
Colleague at Dxc Technology
Greater Norwich Area, United Kingdom, United Kingdom
View →
JR
Jakob Rasmussen
Colleague at Dxc Technology
Odense, Region Of Southern Denmark, Denmark, Denmark
View →
JP
John Paul Gerolao
Colleague at Dxc Technology
Manila, National Capital Region, Philippines, Philippines
View →
KY
Kerry Yao
Colleague at Dxc Technology
Shanghai, China, China
View →
AR
Adam Russell
Colleague at Dxc Technology
United Kingdom, United Kingdom
View →
FM
Francisco Martinez Ortiz
Colleague at Dxc Technology
Greater Madrid Metropolitan Area, Spain
View →
Quick answers generated from the profile data available on this page.
Mitch Santos works for DXC Technology.
Mitch Santos is listed as Account Service Delivery Lead at DXC Technology.
Mitch Santos is based in Greensboro, North Carolina, United States while working with DXC Technology.
Mitch Santos has worked for Dxc Technology, Hewlett-Packard, Hewlett Packard Enterprise, Electronic Data Systems, and Msp Hitect (M) Sdn. Bhd..
Mitch Santos's colleagues at DXC Technology include Jozef Hudcovic, Larissa Darcolitto, Shruti Hippali, Joyeeta Roy, and Peter Mann.
You can use AeroLeads to view verified contact signals for Mitch Santos at DXC Technology, including work email, phone, and LinkedIn data when available.
Mitch Santos holds Bachelor Of Science In Computer Engineer from Ama University.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Mitch Santos you were looking for.
