Mitchell German Email & Phone Number

Canada

Hamilton, Ontario, Canada

The Student Life Director oversees the development and operations of McMaster's new 40,000 student activity facility, 'The Hub'. This includes: - Conduct site tours with potential clients, highlighting key features of The Hub facility.- Manage the booking calendar for all venues in the facility, creating and releasing holdswhere necessary.- Source vendors for event supplies and coordinate payment.- Support clients through the event lifecycle, from the initial request to… Show more The Student Life Director oversees the development and operations of McMaster's new 40,000 student activity facility, 'The Hub'. This includes: - Conduct site tours with potential clients, highlighting key features of The Hub facility.- Manage the booking calendar for all venues in the facility, creating and releasing holdswhere necessary.- Source vendors for event supplies and coordinate payment.- Support clients through the event lifecycle, from the initial request to event executionand invoicing. This has included Murdoch Mysteries, the University of Tokyo, McMasterSenior Administrators, and the University of Toronto, amongst others.- Regularly communicate with internal departments including the audio-visual, catering,marketing, security, and accounting departments.- Develop relationships with key third party clients to drive sales.- Administer and outline quotes and contracts with clients for all events.- Manage, schedule, train, and brief all set-up and strike staff for the facility.- Identify and effectively resolve any facility deficiencies or operational problems. Show less

Hamilton, Ontario, Canada

The Vice-President (Administration) oversees the internal operations of the McMaster Students Union (MSU) through the following responsibilities: -Manage both the service and political branches of the MSU, specifically concentrating on student-managed departments. This includes overseeing 20+ part-time managers, and indirectly overseeing 600+ volunteers. - Organize and administer the Student Representative Assembly’s (SRA's) business as Deputy Speaker. - Ensure the ongoing… Show more The Vice-President (Administration) oversees the internal operations of the McMaster Students Union (MSU) through the following responsibilities: -Manage both the service and political branches of the MSU, specifically concentrating on student-managed departments. This includes overseeing 20+ part-time managers, and indirectly overseeing 600+ volunteers. - Organize and administer the Student Representative Assembly’s (SRA's) business as Deputy Speaker. - Ensure the ongoing stability and growth of the MSU with respect to the maintenance of administrative infrastructures that maximize the ability of the MSU to achieve its goals. - Work alongside the General Manager in areas that involve developing or changing MSU operations, or on non-financial issues relevant to full-time employees. - Help organize Orientation Week for 7,000 + first year McMaster students.- Coordinate and administer appreciation initiatives for 1000+ Orientation Week Representatives. - Work with the Vice President (Finance) on projects that have a financial impact on the organization. - Fulfill the duties of the Chief Executive Officer in the absence of the MSU President. Show less

Hamilton, Ontario, Canada

As the Spark Director for the McMaster Students Union (MSU), I was responsible for upholding the following duties within this role:- Planned and implemented MSU Spark, the McMaster Students Union's (MSU's) first-year transition support program. - Coordinated a team of approximately 60+ like-minded students to facilitate a successful transition to university for first-year McMaster students that focuses on education, resiliency, and overall personal development. - Supported the… Show more As the Spark Director for the McMaster Students Union (MSU), I was responsible for upholding the following duties within this role:- Planned and implemented MSU Spark, the McMaster Students Union's (MSU's) first-year transition support program. - Coordinated a team of approximately 60+ like-minded students to facilitate a successful transition to university for first-year McMaster students that focuses on education, resiliency, and overall personal development. - Supported the Executive Team in the creation of first-year oriented programming and resources. - Established a vision for MSU Spark and guide its Executive and Volunteer Teams towards the unified goals of the Service as a prime resource for McMaster students by creating a sense of community amongst the first-year population. - Through this position, I increased the registration of first years in Spark's programming by over 325% compared to previous years. - Awarded Part-Time Manager of the Year by the MSU for my performance in this role. Show less

Waterdown

As a Wedding Server with Pearle Hospitality, I worked at a location known as "Earth to Table: The Farm" and performed the following duties within this role: - Helped prepare the formal dining area by placing napkins, glass wear, service plates, and cutlery on tables. - Stayed up-to-date on the current menu and advised all guests accordingly, taking any unique dietary needs into consideration. - Accurately placed guest orders and communicated any modifications to the kitchen… Show more As a Wedding Server with Pearle Hospitality, I worked at a location known as "Earth to Table: The Farm" and performed the following duties within this role: - Helped prepare the formal dining area by placing napkins, glass wear, service plates, and cutlery on tables. - Stayed up-to-date on the current menu and advised all guests accordingly, taking any unique dietary needs into consideration. - Accurately placed guest orders and communicated any modifications to the kitchen. - Poured wine at the table side and ensure professional formalities were upheld. - Served alcoholic drinks and hors d'oeuvres during the designated cocktail hour. - Welcomed guests to the venue in a friendly and professional fashion. - Ensured that all cutlery was polished and wrapped at the end of each shift in preparation for the next day. - Helped carry out all takedown procedures at the end of the event. Show less

Ontario, Canada

As a Customer Service Representative with Conservation Halton, I independently operated the Gatehouse and Visitors Centre while on shift. This included the following responsibilities: - Acting as the first point of contact for guests to Conservation Halton parks, ensuring that all interactions are professional, knowledgable, and friendly. - Provide guests with information about Conservation Halton parks and programming in-person, as well as via phone and email. - Ensure that… Show more As a Customer Service Representative with Conservation Halton, I independently operated the Gatehouse and Visitors Centre while on shift. This included the following responsibilities: - Acting as the first point of contact for guests to Conservation Halton parks, ensuring that all interactions are professional, knowledgable, and friendly. - Provide guests with information about Conservation Halton parks and programming in-person, as well as via phone and email. - Ensure that accurate information is being provided to guests by staying up-to-date on adapting programming. - Promote Conservation Halton Memberships when possible and relevant. - Communicate regularly with the Day Manager throughout the duration of the shift. - Follow appropriate cash handling procedures as per Conservation Halton policy. - Booked reservations for guests via the phone, email, and/or in-person and ensured all information was filled out accurately. - Deescalated emotionally charged situations with guests in a professional fashion to ensure Conservation Halton's reputation was always upheld.- Stocked the Visitors Centre with merchandise as necessary and performed inventory counts. - Trained new Customer Service Representatives on our Standard Operating Procedures. Show less

Halton, Ontario, Canada

Acted as a Resource Interpreter at Mountsberg Conservation Area owned by Conservation Halton. Guided families through tours while providing educational and engaging information about the parks.

Carlisle, Ontario, Canada

Bachelor Of Health Sciences (Honours), Health Sciences

Graduated with the following distinctions: - Summa Cum Laude - Provost's Honour Roll (12.0/12.0 GPA; 4th year of study) - Deans' Honour.

Education record