Mitchell Gilbert Email & Phone Number

Darra, Queensland, Australia

Brisbane, Queensland, Australia

Redbank Plains, Queensland, Australia

As a prominent team figure at my Big W store, I am responsible for ensuring the smooth functioning of the customer service department. I utilize my excellent interpersonal communication skills to engage with customers and ensure their satisfaction with our products and services. Through my experience in customer service, I have developed a knack for understanding customer needs and providing solutions that exceed their expectations.In addition to customer service, I am responsible for data entry, project management, and inventory optimization. I utilize my skills in project management to manage team tasks and ensure timely completion of projects. Through inventory management, I keep track of stock levels and optimize the inventory to ensure efficient stock movement. As a team member, I also oversee and contribute to the work of my team members, ensuring that they are well-trained and equipped to deliver high-quality service to our customers. Through my skills in team management, I foster a positive work environment that motivates my team members to perform at their best.Through stocking and managing shelves and stock, I gained a variety of valuable skills. For example, I became very organized and efficient with my time, as I had to balance multiple tasks at once. I also developed excellent attention to detail, ensuring that everything was properly labelled, priced, and stocked in the correct location. Additionally, I honed my communication skills by working with customers and coordinating with my team members to ensure that everything ran smoothly.

Brisbane, Queensland, Australia

As part of a QUT subject, I worked in a development team that completed a mobile application platform project for KASHY Australia. I contributed to reporting on project performance, requirements elicitation through user stories, prioritization, velocity and work burndown modeling, technical documentation creation and maintenance, and formal communication with the client and team members.In addition, I gained valuable skills in stakeholder management and engagement, sprint planning and design, risk analysis, project management, software development, graphic design, interpersonal communication, organization, backlog management, feature prioritization, Agile project management, Scrum, technical documentation, and user interface design.

Bachelor'S Of Information Technology, Information Technology

During my time at QUT studying Information Technology, I gained a diverse range of skills in project management, business analysis.

Bachelors Of Games And Interactive Design, Game And Interactive Media Design

As a student of Games and Interactive Media at the University of Canberra, I gained hands-on experience in various aspects of game.