Mitchell Glenn Email & Phone Number

The ARF is a not for profit trade association that creates and curates objective, original research for the world of advertising, through education, events, and networking. The ARF’s annual budget is $9 million and employs 40 staff. Members of the ARF include Google, Facebook, Procter and Gamble, Amazon, Ford and over 300 other prominent companies.• Reduced IT Budget by 27% in first year with smaller but continuing decreases in subsequent years, while providing improved service to staff and ARF members.• Merged Salesforce and iMIS data to create one consolidated CRM database.• Oversaw Website redesign (thearf.org) integrating WordPress and iMIS RiSE. Extensive hands on iMIS experience.• Moved organization from Google G-Suite to Microsoft 365, Teams and OneDrive, realizing significant savings and improved data security.• Closely managed services, subscriptions, contracts and vendors. My aim is to maintain good, long-term relationships with staff and vendors I can count on.• Managed IT integration projects with ARF merger partners CIMM and MSI (Marketing Science Institute).• We were ready for the pandemic. Staff worked remote fully functional from day 1 of the lockdown.

New York, Ny, Us

Asphalt Green (AG) is a nonprofit that runs 2 community centers in Manhattan with an annual budget of $28 million and over 500 employees.Director of Technology• Member of Senior Staff and Board of Directors-level Digital Strategy Committee.• Designed and managed projects, often involving external consultants. Highlights include:o Website redesign (asphaltgreen.org) doubled online registration revenue.o Sharepoint introduction, to build a Staff Portal and foster collaboration.• Fostered a data driven culture. Added 2 full time data analysts as part of IT staff.• Managed staff of 7 to support the IT needs of over 500 employees in 2 locations. Strong emphasis on customer service.• Prepared and oversaw Technology Budget.• Managed Vendors.• Directed the planning, installation and integration of IT systems for the opening of the Battery Park City 50,000 sq ft Community Center in 2013.

New York, Ny, Us

The JCC is a nonprofit community center in a 137,000 square foot multipurpose facility on the Upper West Side of Manhattan. My projects there included:• Designed and built 2nd (2004) and 3rd generation (2010) websites. • Designed and built website content management system, including e-commerce capability. This software now licensed and successfully installed at organizations across the US. The JCC receives royalties.• Transitioned core system from Marks to iMIS 10.6 in 2004. This effort included surveying status of community center software industry, issuing RFP to potential partners, rating responses, negotiating contract with winner, overseeing data and process transformation and training staff.• Integrated access control system with iMIS. Built the SQL Server procedures to pass access data in real time from iMIS to access control system, using SQL Server 2005.

Project Manager, Data Architect, DB2/MVS DBA, Visual Basic Programmer

• Roles: Project Manager, Data Architect, DB2 DBA, Sybase DBA, Visual Basic Programmer.• Planned and oversaw Data Warehouse development and maintenance. • Managed a staff of seven in building an Operational Data Store in Sybase and DB2 for several strategic applications.

• Working closely with users, built the primary user access tool for the Data Warehouse – an ad-hoc report writer -- using Sybase, Perl and SAS.• Designed, implemented and maintained DB2, Sybase and Focus databases.• Taught in-house course in database design.

Worked with sales staff to sell and implement this Business Intelligence software.

Oversaw development and marketing of mainframe Focus external database interfaces.