System Specialist
CurrentTier 1 & 2 & 3 desktop support through ticketing system, incoming calls, and clinic travelConfigure and deploy hardware including: Cisco routers, switchs, APs, and phonesMain Administrator for CUCM, Unity, UCCX, IMP including v10.5 to v11.5 upgradeDeployed and configured new Mobile Iron Cloud MDM infrastructure Configure and Maintain CallReplay call.