Mitchell Guest Email & Phone Number

Detroit, MI, US

Huntley, Illinois, United States

• Facilitated the onboarding and comprehensive training of 60+ mechanical technicians in computer applications, adherence to Amazon safety protocol, and proper standards of work procedures
• Drove contractual KPIs including traceable incidents, PM compliance, OEE, Uptime, Inventory health, and other critical benchmarks to supersede Amazon network standard
• Supported operations across four distinct Amazon business units (AR Sortable, Cross Dock, TNS and SSD) spanning three states (IL… Show more
• Supported operations across four distinct Amazon business units (AR Sortable, Cross Dock, TNS and SSD) spanning three states (IL, OH, IN)
• Led the successful launch of Amazon facility RFD2, a Generation 4.3 cross dock, ensuring efficient operations and optimizing volume goals Show less

Lansing, Michigan, United States

• Collaborated with national rental/lease accounts, such as Fed Ex, Pepsi, and Ryder, providing solutions to transportation inquiries
• Contacted over 50 personal household rental customers per day
• Managed a team of hikers distributing trucks to agent locations across the Midwest satisfying household rentals demand for units
• Communicated with Penske associates across the United States assuring trucks will be available, on time, and locatable to meet customer satisfaction standards.

Livonia, Michigan, United States

• Accompanied Penske's logistics team to help promote efficiency of inventory and transportation within Detroit Diesels warehouse
• Worked with inventory supervisors during a program transition phase from DIBS and paper transactions to entirely SAP base.
• Worked to correct inventory systematically and physically in a 750,000 sq. ft warehouse
• Shadowed data analysts which provided Detroit Diesel with weekly KPIS and performance reports
• Submitted numerous improvement observations to… Show more
• Submitted numerous improvement observations to Kaizen

East Lansing, Michigan, United States

• Toured apartments with both college students and parents
• Determined customer needs to provide housing solutions
• Assisted existing residents with scheduling maintenance, billing disputes, or other customer satisfaction issues
• Crafted various sales strategies to attain a high close rate

Detroit, Michigan

• Delivered comprehensive face to face sales presentations to numerous clients of all cultures
• Sold multiple tickets to resorts, which generated over 75,000 dollars in revenue.
• Communicated with international clientele in Tulum, Mexico and Bali, Indonesia

Supply Chain, Sales Leadership

High School Degree