Mitchell Hedges Email & Phone Number

Indianapolis, IN, US

• Leveraging various databases to generate comprehensive reports that provide insights into business performance and opportunities
• Building new reports using Tableau, Phocas, and MS Excel, ensuring accuracy and timeliness of data and information
• Creating program calculators for Sales Consultants to estimate optimal purchase quantities for customers based on various criteria such as PAR level, usage, room/bed count, case pack, climate, and occupancy rate
• Leading meetings with internal and external stakeholders when superiors were not present, demonstrating leadership and communication skills
• Summarizing data reports into concise and clear presentations for senior management and clients, highlighting key insights

Plainfield, Indiana, United States

• Maintaining a positive, empathetic, and professional attitude toward customers always
• Processing orders, forms, RMAs, and requests in an efficient and timely manner
• Problem solving with customers and colleagues for various product, service, or delivery problems
• Communicating effectively with colleagues and superiors to obtain organizational goals
• Expanded CSR role by also performing CSR Retail duties which includes overseeing Amazon webstore, retail websites, and other B2C contact points
• Communicating directly with hotels and individual consumers to efficiently fulfill all orders and needs

Plainfield, Indiana

Pendleton, IN

• Entering data manually into CRM software
• Designing Facebook pictures, banners, and covers
• Facebook audience research and development for clients
• Writing Facebook posts and blogs
• Meeting with clients to discuss needs and potential marketing campaigns
• Contacting businesses in the surrounding area and offering marketing services

Richmond, Indiana

• Edited and sent out weekly email to client list of 600+
• Created a marketing campaign for the Family Birthing Center department of the hospital
• Researched PACE clinics and presented findings to President/CEO and director of Marketing for implementation
• Learned about the Culture Transformation Process from Chip Madera’s 90-Day Transformation training program

United States

• Opening and closing restaurant
• Time management
• Train and delegate objectives to junior employees
• Create quality driven food
• Provide exceptional customer service
• Taking inventory and stocking

Bachelor'S Degree, Marketing

Associate'S Degree, Business Administration And Management, General

I graduated with an Associate's degree in the summer of 2017.