Mitchell Lambert Email and Phone Number

Maintained and tested TDM and VOIP telephony systems implementing software and hardware corrections for the purpose of quality controlDesigned and constructed VoIP and Data network systems to perform software and hardware system testing. System testing involved root cause analysis diagnosing faults and then troubleshooting the core correction. Provided direct customer support remote and on-site. This support ranged from basic instruction of software and hardware operation to commissioning a fully operational system.Developed a customized solution for local maintenance of legacy telephony equipment that yielded a new multi-million dollar revenue source from a partner division's product that was thought to be at the end of it's life cycleAutomated testing and reports systems to increase productivity and ensure confidence in quality control while reducing the manpower required to gain the results by 70%Stepped up out of engineer role and performed as the On Line Test Coordinator for one of the top 10 accounts receiving executive board management visibility from the creation of the contract to realization of revenue. This was a globally strategic customer who maintained relations with a business rival. Served as a contact for the customer and internal resources often traveling out of country to customer location to implement solutions and resolve customer issues. Led and directed multi-national team, including developing a working relationship with the existing rival business to secure the account, the future business with the customer and my company's strategic placement in the region.

Developed and tested production and quality control systems to prototype then produce wireless business telephone systems.Developed and maintained test hardware and software that allowed the plant to produce and service products that other sites failed in their attempts. This salvaged a relationship with a major customer and supported production in two cities Shreveport and Denver.Supported and improved hardware and procedures that allowed the plant to retune and repair radios from overseas plants and incorporate those radios into a new product line. This recovered revenue from manpower and materials as well as providing a new revenue stream to the company.

Collected and analyzed data used in published papers benefiting the field of organ transplants Developed a mathematical computer model of the lymphatic system of a rodent to assist and predict in vivo test results, presented findings at an national Microcirculatory convention. This provide for the ability to predict trends in experiments with fewer number of man hours and animals, saving time, money and lives.Implemented automation and incorporated new technologies like optical doppler velocimeters and laser confocal microsopes to increase accuracy, repeatability and amount of useful information from the minimum number of experiments.