Senior Ltl Operations Specialist
Parkville, Missouri, United States
Taking care of senior level reporting and senior level tasks.Assisting with Client Care, whether that be finding where a shipment is at, scheduling or canceling, gathering delivery receipts, Reconsignments, LOAs, Rescues, etc.Assisting with Volume sized quoting and scheduling of shipments. Becoming familiar with cubic capacity rules, and certain carrier specific rules & tariffs. Helping determine if a shipment is able to safely ship on a certain carrier, to help avoid any additional charges.Routing and tracking freight from point of entry into the system, through delivery.Receiving inbound calls from customers and/or their suppliers, and inputting their information into the eShipping Transportation Management System to build a shipment and provide customers with a Bill of Lading.Inbound calls, emails and online requests for shipment quotes, status updates and shipment tracking informationFinding missing tracking numbers, diagnosing missed pickups and arranging for rescheduling as needed.