Mitchell Leach Email & Phone Number

Clinton Township, Michigan, United States

Meet and exceed established location sales quotasEnsure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and proceduresProvide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customersManage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork… Show more Meet and exceed established location sales quotasEnsure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and proceduresProvide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customersManage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service. Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the communityAnalyze and be aware of competitor pricingPlan and participate in community events designed to develop prospects and heighten awareness of the location. Working knowledge of Windows-based PC environment and MS office applicationsKnowledge of Customer Relationship Management systems a plusAbility to maintain confidentialityAbility to work beyond standard business hours when necessary to service customersAbility to set goals for employees that are challenging but achievable Show less

Macomb, Mi, United States

United States

Responsible for attaining or exceeding monthly sales revenue quota. Applying sales skills, presents Dignity Memorial® Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products. Influences consumer on the benefits of pre-planning for a soft close.Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars. Maintains and tracks… Show more Responsible for attaining or exceeding monthly sales revenue quota. Applying sales skills, presents Dignity Memorial® Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products. Influences consumer on the benefits of pre-planning for a soft close.Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars. Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity.Obtains referrals from families served through after care visits (ACV).Schedules sales appointments. Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments.Establishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments. Connects with families through listening, honest communication and genuine concern. Show less