Mitchell Mcbride Email & Phone Number

Ottawa, Ontario, Canada

Charter is in the business of Putting Technology to Work for our clients. Charter builds, maintains and operates secure, high-performance communications networks and data center infrastructures for businesses and service provider clients around the world. Charter is keenly focused on three fundamental areas: customer service, operational excellence and cutting-edge solutions.As an Account Manager at Charter, I focus on helping organizations solve various challenges and achieve business objectives through the use of innovative technology solutions, with a human-centered approach.

Ottawa, Ontario, Canada

As an account manager, I worked with medium to large sized corporations located in Eastern Ontario and Atlantic Canada, providing them with insight and access to innovative IT solutions that create competitive advantages and advanced IT operations. I pride myself on having formed real, lasting relationships with CDW account holders, and coordinating negotiations with partners and customers, ensuring mutually beneficial agreements and maximizing value for all parties involved.In my role at CDW, I had a commitment to a solution-focused approach, with proven success in aligning CDW's extensive array of services, products, and support with the distinct needs and goals of clients. I place a high emphasis on cultivating collaborative relationships with channel partners, aligning our objectives closely with clients to maximize success. My expertise includes building and sustaining relationships with C-level executives and collaborating seamlessly with both internal and external partners to deliver tailored solutions.

Ottawa, Ontario, Canada

• Trained new staff and mentored existing employees to close knowledge and skill gaps.• Resolved complex customer issues, inventory complications and internal affairs, demonstrating exceptional problemsolving and crisis management skills.• Orchestrated front-of-house operations, ensuring exceptional customer service and operational efficiency.• Oversaw a team through slow hours for preparation and organizational structure, while also preparing for busy and stressful hours ahead.• Successfully multitasked within many sectors of the restaurant during stressful hours, considering the customer at all times while ensuring the team stays motivated and confident in their service.

Ottawa, Ontario, Canada

• Established relationships with clients to better understand their unique needs and create a tailored approach, improvingthe customer relationship and leading to higher client loyalty and satisfaction.• Effectively cross trained across multiple positions in effort to improve team communication and collaboration duringpeak demand periods

Diploma Of Education, Business Marketing, 3.7

Throughout my time at Algonquin, I've led many different teams as well as helped co lead for many projects. School being taken remote.

Bachelor Of Business Administration - Bba, Business Administration And Management, General, 88

Wanting to rush into achieving a diploma straight out of high school I was quick to attend my hometown college. While achieving top.