Business Analyst
Current• Create and develop workflows/process flows in Microsoft Visio based on client needs and company capabilities to be shared back with the client and implemented according to the clients marketing plan• Utilize Microsoft Access, Excel, and SQL to analyze client data and form conclusions to share back to the client as well as internal solutioning and development teams• Facilitate and segment client needs to other areas of the company (solutions, development, IT, client technology, etc.) through open communication and presentations• Manage Projects utilizing agile and waterfall management tools to ensure progress is meeting client expectations and time tables • Develop and implement business area best practices to aid in overall communication and project flow