Mitchell Ortiz-Borges Email & Phone Number

San Bernardino, Ca, Us

Fontana, California, United States

- Created and implemented EPP% strategy to improve the site's compliance from 53% to 90%, a 68.9% improvement for this process overall- Launched ASAFE Project for LAX9 to increase pallet processing capacity by 200% in order to improve the site's pallet freight efficiency and carton flow- Launched Red Tag Area Rescue Project which created a standard work process for any items in the red tag area to be tested for usability before going to the scrap trailers resulting in $72.8k in rescued equipment - Created and implemented Building 5s Project which aimed at refreshing 5s in the entire building resulting in improved understanding of drop zones, WIP, and down stack areas for all levels working in the building- Created and implemented Digital Amnesty Project which improved the amnesty standard work through a secure submission forms for cleaner data collection, a new heatmap of the sorter for a visual reference on congestion areas, and also a new quicksite to track rescued units in the netting- Created and implemented Digital Amnesty Deep Dive which analyzed data of new submission forms to understand patterns on amnesty creation and quantify count and dollar amount which resulted in 27.6k units recovered totaling $1.32 million in saved units

Fontana, California, United States

- Created and implemented OB A3 Dashboard which is a one stop shop automated dashboard for the building's cost, efficiency, and productivity metrics day over day, week over week, and month over month with live data for all four corners of the building- Created and implemented OB A3 Deep Dive which is a weekly meeting that goes over opportunities for all four corners of the building that helped improve 8 metrics by 20% or more in each category- Created and implemented Ops/AM Admin Tracker Dashboard to improve the completion percentage of required admin work for AMs on all four corners from 80% to 98%, a 22.5% improvement in required admin completion

Fontana, California, United States

- Responsible for managing and developing 7 Process Assistant (equivalent to Assistant Manager) and a team of 150+ hourly members- Created and implemented Wall Building Competition strategy to improve safety metrics in the department from 7 injuries per month to 0-1 injuries per month- Created and implemented LQ360 project to improve safety and quality defects in outbound trailers from 6 LQ360 defect per month to 0 for 3 consecutive weeks- Created and implemented Fluid Capture strategy to improve percentage of volume going to our most efficient process path from 58% to 75%, a 29.3% increase in efficiency overall- Created and implemented OB Missed Divert strategy to improve the first pass yield of the units on the sorter from 30%+ to sub 15%, a 50% improvement to first pass yield- Created and implemented Rates Improvement strategy to improve productivity of the team from (actual rate/plan rate) 56/100 to 105/100, an 87.5% increase in team productivity and efficiency- Onboarded 2 new external AMs into the company and department by teaching them fundamentals and best practices of the role

Oxnard, California, United States

- Responsible for managing and developing 7 Process Assistant (equivalent to Assistant Manager) and a team of 150+ hourly members- Improved department efficiency and performance in the following KPIs: SS Recirc 61.8% Improvement, FS Recirc 42.9% Improvement, Dock Rate 14.2% Improvement- Developed and trained a bottom performing Ship Dock shift (Ranked 4/4 in OXR1) to a top performing shift (Ranked 1/4 in OXR1)

Oxnard, California, United States

- Responsible for managing and developing 1 Process Assistant (equivalent to Assistant Manager) and a team of 150+ hourly members- Improved team and department productivity and performance, 39% in OB AFE Sort & 27% across OB AFE Pack- Developed and trained a bottom performing sorting team (Ranked 13/13 in MTR) to a top performing team (Ranked 1/13 in MTR) in OB AFE Sort- Developed and trained a bottom performing pack team (Ranked 14/15 in MTR) to a top performing team (Ranked 2/15 in MTR) in OB AFE Pack- Oversaw OB AFE Sort/Pack & OB Ship Dock at the same time during peak period (November & December)

Oxnard, California, United States

- Responsible for managing and developing 1 Process Assistant (equivalent to Assistant Manager) and a team of 150+ hourly members- Trained and developed the highest performing team in entire department WoW for 22 weeks (17 Top 3 Team Ranking, 9 Top 2 Team Ranking, and 5 Top 1 Team Ranking )- Trained and developed 3 Process Guides (equivalent to Process Supervisors) into Process Assistants (equivalent to Assistant Managers)- Trained and developed 7 regular team members into Process Guides (equivalent to Process Supervisors)

United States

- Responsible for 5-7 data analyst and developing relationships with small to medium sized business owners in the United States ($0 - $10 million in revenue)- Oversee development/execution of process improvement strategies, creation of automated analytical reports and dashboards, and selecting/identifying various KPIs to guide focus of business owners in their operations- Create and implement strategies that have led to 97% improvement year over year in cost savings and efficiency for business owners