Lead Employment Investigator
CurrentConducted confidential and impartial investigations into reported concerns of discrimination, harassment and retaliation affecting company employees and customers. Assessed statements and evidence provided by involved parties to determine whether a violation of company policy was more likely than not to have occurred. Maintained evidence and documented case milestones in company case management program (EAP). Regularly completed investigations in under 30 business days.Drafted concise but thorough investigation reports enabling business group managers to make informed decisions about employees under their supervision. Verbally briefed business group managers in cases where misconduct was substantiated and explained investigation findings while maintaining confidentiality. Provided feedback to business group managers where concerns other than misconduct were identified during the investigation to enable them to proactively address other employment issues.Reviewed employee records to prepare a summary of protected employment activities for outside counsel review in retaliation matters.Enabled company counsel to timely and thoroughly prepare position statements in litigation and agency matters by sharing investigation findings. Reviewed position statement drafts by company counsel to ensure factual accuracy.Coordinated with company computer forensics team to obtain and review digital evidence including closed circuit security footage, employee emails, Teams messages, and other media.Assisted with the creation of training materials for new investigators by preparing “mock” case.