Mitchell Perez Email & Phone Number

-Managing customer communications for our claims experience team, bridging the gap between the insurance world and policyholders-Delivering delightful experiences to our customers via email and phone with patience and empathy-Communicating brand voice to help solidify growing start-up while assisting with coverage and policy questions

-Conducting market research, data analytics, and cross-platform analysis to assist in successful marketing strategies and understand consumer behavior-Content creation and marketing management across multiple platforms while using distinct branding guidelines-Liaison to major film studio contacts to help obtain approved marketing collateral for various movie campaigns-Experience managing a YouTube channel with over 1 million subscribers

-Panhellenic Delegate on Executive board, Nominations Committee, Public Relations Chair, Alumni Relations Chair, Member of Parents Weekend Committee, Recruitment Screening-Served as a liaison between the executive board and the Panhellenic community to communicate information and increase participation-Responsible for multiple digital platforms and successfully increased audience and engagement on posts and content-Fundraised and donated as a chapter $50,000 every year for Speech and Hearing

-Head of Merchandise, Social Chair, and Event Consultant for the chapter-Developed higher professional skills within the business school and achieved a larger network of business associates-Conducted weekly committee meetings to ensure proper execution of events

-Creating a memorable experience through the organization of resort activities and services offered that follows brand-standard-Operated and trained individuals in events such as the Eater Extravaganza and The Westin's "Big Chill" weekends-Working face-to-face with clients to problem solve during their stay to boostconsumer satisfaction

-Troubleshooting problems with guests and to help ease the use of Uber App-Ensured positive customer service by transparency and assistance-Accommodated both standard and premium users in order to further build the relationship between the customers and Uber site customer service

-Raised funds for the foundation by assisting in planning, preparation, and creation of special events, fundraisers, and corporate functions-Creation and implementation of marketing collateral and content that help create increased engagement on various social media-Trusted with the handling of sensitive information for families in need of assistance from the non-profit

Helped create a strong brand strategy and brand portfolio for the new business. The marketing, planning, development, and implementation of all of the organization's marketing strategies, marketing communications, and public relations activities, both external and internal.

Master'S Degree, Sustainability Management, Gpa: 3.9

Activities and Societies: Teaching Assistant for Sustainable Finance course taught by Dr. Bruce Kahn. Part of SUMA Net Impact.

Bachelor Of Science - (B.S), Environmental Sustainability, Economics And Business

Activities and Societies: Double Minor in Business & Environmental Economics and LawRelevant coursework included Environmental Economics.

Environmental Sustainability

Studied abroad in Sydney, Australia from January 2013-June 2013. Evaluated significant environmental issues in Australia, including.