Mitchell Ramiro Email & Phone Number

United Arab Emirates

Dubai Emirate, United Arab Emirates

The Dubai Mall

Advises customers by providing information on products.Helps customer make selections by building customer confidence; offering suggestions and opinions.Huge focus on achieving the highest possible customer service standards.Maintaining and coaching the performance levels of junior levels of staff.Transferring in and out the items inter-brand locations whenever they need arranged by the brand coordinator.Achieve and often exceed sales target on a daily/weekly/monthly basisPerform stock counts and stock take timorously as set out by Audit dept. /management.Huge focus on achieving the highest possible customer service standards.Assisting the Showroom Manager and Supervisor in sales and operations management.

Responsible for the overall management of a showroom, reporting to the Showroom Manager.Responsible for maintaining competitive merchandise presentation.Huge focus on achieving the highest possible customer service standards.Maintaining and coaching the performance levels of junior levels of staff.Implementation of company standards, policies and procedures.Expense management and profitability awareness.Analyze store reports and budgets.Responding to sales enquiries and customer complaints, monitoring market trends and managing the visual merchandising process.Managed comprehensive reports amendments, pricing, merchandising, and assessment program to aid business development.Ensuring daily and accurate reporting of sales figures for all Stock Keeping Units, (SKU) submitted by sales representatives and overseeing cash turn over.Performance management of staff within the showroom environment.Designing and setting up displays and promotions with associated publicity campaigns to maintain revenue pipeline.Creation of a positive and energetic work ethic and culture.Maintain security controls-cash, keys, alarms and stock control and management.

Adheres to set service delivery standardsAccepting withdrawals and deposits transactions.Process loans & miscellaneous bills payments.Sorting of regular branch expenses. Process checkbook re-ordering. Generates End-of-Day Reports.Other tasks assigned from time to time.

Responds to client’s complaints and sees to speedy and full resolution.Ensures updating of Customer Information File upon receipt of needed information from client.Initiate activation of dormant accounts with clients.Accepts and posts miscellaneous bills payment.Handles cash sorting and disbursement of regular branch expenses.Handles check order, telegraphic transfers and MC encashment.Generates End-of-Day Reports.Processes roll-overs/maturity/pre term.Processes account opening.Mails/handles out-of-town checks. Other tasks assigned from time to time.