Receptionist
CurrentRole – Receptionist: I started working at New Priory Vets part time alongside my university studies, my job responsibilities are:· Client Interaction: Greeted clients warmly, providing a positive first impression of the veterinary clinic. Effectively communicated with pet owners to understand their needs and concerns.· Appointment Scheduling: Managed a busy schedule by efficiently scheduling appointments for various veterinary services. Coordinated with veterinary staff to ensure optimal use of time and resources.· Phone and Email Communication: Responded to phone calls and emails promptly, addressing inquiries and providing information about veterinary services. Effectively conveyed messages between clients and veterinary professionals.· Record Keeping: Maintained accurate and organized client records, including pet information, medical history, and billing details. Ensured confidentiality of sensitive information.· Billing and Payments: Handled billing procedures, including the generation of invoices and processing payments. Collaborated with the finance department to address any billing discrepancies.