• Led process improvement initiatives by optimizing manufacturing processes, non-conforming material reports, corrective action reports, employee recruitment, and company purchase requests.• Transformed paper/manual form processes into efficient digital workflows using Smartsheet, driving improved efficiency and collaboration.• Wrote code to generate 20+ Smartsheet dashboards facilitating data-driven decision-making for managers.• Conducted comprehensive robust engineering optimization of car seatback foams for a client, using data analysis to identify top performers based on signal-to-noise ratios.• Co-led a successful 5S workplace optimization project for the finishing team on the manufacturing floor.• Pioneered and implemented a company-wide "Employee Suggestion Program" based in Smartsheet,fostering a culture of continuous improvement.• Optimized processes across 10 different departments by mapping out baseline process-flow diagrams and using root cause analysis techniques, honing skills in process improvement methodologies.• Designed and implemented a Smartsheet tool to automate and optimize the First Article Inspection process, resulting in significant time savings across the eight departments involved in the process.

• Worked on a team of over 20 people to maintain and renovate a Golf.com top 100 golf course in the U.S.• Acquired a variety of equipment capabilities and refined operational processes.• Developed rapid growth in problem solving and communication abilities due to language barrier.

• Gathered information and statistics on electric vehicle charging network to assess gaps and identify potential business opportunities.• Developed business recommendation for client that included multiple charging station options based initial facilities investments, operating costs, electrical costs, etc.

• Worked with hearing impaired individuals at the university to develop and carry out action plans to assist students to achieve success in the classroom.

• Advanced my understanding of Technology and Manufacturing Readiness Levels to be able to classify technology during the development process. • Identified gaps for products being phased out of production and obtained skills on how to combat challenges that may arise.• Helped operationalize the Vertiv Product Development process using Smartsheet software to drive consistency and efficiency into the Program Management discipline.• Created detailed onboarding documentation and training material that was provided to all new users of Smartsheet at the company