Mitchell Shaw Email and Phone Number
Mitchell Shaw work email
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Mitchell Shaw personal email
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Results-oriented strategic consultant. Using data to solve business problems. Ask me about how you can understand your customers better, have fewer product flops, and know market changes before your competitors.Specialties: Business Strategy,Technology, Leadership, Voice of the Customer, Market Research, Relationship Management, Project Management, Process Improvement, Six Sigma, Consulting, Web Analytics, Database Marketing, Email Marketing.
Qualtrics
View- Website:
- qualtrics.com
- Employees:
- 5770
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Manager, Enterprise Customer SuccessQualtricsSalt Lake City, Ut, Us
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Senior Principal, Strategic Accounts Customer SuccessQualtrics Jun 2023 - PresentProvo, Ut And Seattle, Wa, UsLeading cross functional teams to deliver impact to our largest and most complex customers
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Customer Success Principal - EnterpriseQualtrics Oct 2020 - Jun 2023Provo, Ut And Seattle, Wa, UsWorking with Fortune 50 tech-focused companies to develop and expand Experience Management vision and competencies. Connecting business needs to the Qualtrics XM platform.
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Senior Enterprise Customer Success ConsultantQualtrics Apr 2018 - Oct 2020Provo, Ut And Seattle, Wa, UsWork consultatively witha book of high-value clients to achieve maximum ROI and strategic business outcomes via the Qualtrics XM platform.Develop CX (Customer Experience), Employee Engagement, and Market Research programs with large clients. Working on-site and remotely with clients to build strategies around the platform.Partner with Executive teams to ensure Executive Sponsorship of Qualtrics Platform and alignment to business strategy.Ensure renewal of relationship with Qualtrics.Collaborate with Account Executives to make account plans to encourage expansion within Qualtrics ecosystem.
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Customer Success ConsultantQualtrics Jun 2015 - Apr 2018Provo, Ut And Seattle, Wa, Us
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Analytics & Technology Manager - LendingFirstmark Credit Union Oct 2012 - May 2015San Antonio, Texas, UsCreated new product promotion with innovating pricing model which increased sales of product 35%Implemented real-time email lead nurturing systemRolled out innovative new technology processes to improve customer experience and efficiencySuccessfully captained and implemented several large projects with excellent ROIUsed financial analysis to identify unprofitable products and restructured them profitabilityMade pricing changes responsible for 30% increase in profitabilityCreated executive dashboards to report on lending progressForecasted within 2% the growth of a $700M portfolio of productsHeaded process and technology reviews for sub departments that lead to 25% reduction in turnaround time within 1 month -
Senior Marketing AnalystFirstmark Credit Union Apr 2011 - Oct 2012San Antonio, Texas, UsCreated Marketing ROI model and used it to increase email sales 70 %Implemented behavior-based triggered marketing campaigns Programmed SiteCatalyst implementation and used metrics to prove ROI Successfully grew digital marketing budget by 6x Increased landing page and home page conversion through Adobe's Test&Target and SiteCatalyst
Mitchell Shaw Skills
Mitchell Shaw Education Details
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Brigham Young UniversityEconomics & Business Management -
The University Of Texas At San AntonioGeneral
Frequently Asked Questions about Mitchell Shaw
What company does Mitchell Shaw work for?
Mitchell Shaw works for Qualtrics
What is Mitchell Shaw's role at the current company?
Mitchell Shaw's current role is Manager, Enterprise Customer Success.
What is Mitchell Shaw's email address?
Mitchell Shaw's email address is mi****@****ail.com
What schools did Mitchell Shaw attend?
Mitchell Shaw attended Brigham Young University, The University Of Texas At San Antonio.
What are some of Mitchell Shaw's interests?
Mitchell Shaw has interest in Business Strategy, Children, Economic Empowerment, Consulting, Technology, Education, Analytics, Basketball, Economics, Poverty Alleviation.
What skills is Mitchell Shaw known for?
Mitchell Shaw has skills like Google Adwords, Web Analytics, Sitecatalyst, Test&target, Database Marketing, Search Advertising, Email Marketing, Direct Marketing, Statistical Modeling, Omniture, Marketing, Social Media Marketing.
Who are Mitchell Shaw's colleagues?
Mitchell Shaw's colleagues are Erin Mcanulty, Bart Wood, Alex Rubocki, Edward Curtsinger, Matthew Brasfield, Jessica Jaeschke, Chad Clements.
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