Mitchell Steggerda Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

- Scheduled complex installations of multi-million dollar machines with pricing, sales, and clients, ensuring technical requirements were met and the appropriate resources allocated on time and within the budget. - Lead weekly conference calls to review the logistics schedule and to resolve any outstanding issues or risks as well as documenting minutes for the entire team. Complex plans were recorded in Microsoft Project to ensure all tasks were completed on schedule. - Acted as a point of contact for all parties by providing daily support to solve and document issues in order to maintain client satisfaction.- Followed up with clients to ensure that they were satisfied with the Xerox fulfilment process, developing key business relationships.- Managed order backlogs for a variety of sales teams to ensure optimization of inventory management and maximization of revenue targets each month on behalf of Xerox.

Toronto, Canada Area

- Took a leadership role in teaching students by executing class tutorials through reviewing course materials and solving any problems, leading to improved student performance.- Communicated with 120 students with regards to course materials and lectures.- Coordinated with the professor in marking all course work including essays and exams.

Toronto, Canada Area

- Facilitated the learning of public speaking through hosting general meetings for students to become effective communicators, resulting in an increase in group membership. - Assisted in preparing our biggest event called “Ryerson’s Next Top Speaker”, through booking venues, catering and running the event, which hosted approximately 100 students and faculty.

- Worked as part of team on various Marketing Data Warehouse Projects. - Prepared Metadata spreadsheets documenting business descriptions and rules - Created reports with SQL in Business Objects- Delivered classified information to other Scotiabank locations - Participated in QA Testing to ensure information was well documented and accurate - Performed test cases with HP Quality Centre

- Aided the Government of Canada in collecting Census forms- Received training on how to work with clients, as per government standards including hostile interactions- Learned how to use Field Management System to track assignments and pay- Interviewed clients to complete census forums over phone and face to face interviews- Coordinated with people when it would be the best time to collect census forums- Dealt with hostile respondents who opposed cooperation and Census Canada

- Created fun filled lesson plans for kids that included games, crafts and sports - Supervised kids, junior counsellors, and volunteers - Communicated with parents about the camp and progress of child- Attended training in YMCA health and safety course- Participated in R.E.A.C.H child awareness program- Presented results of the day at weekly meetings