Highly motivated, proactive UX/UI Designer with 9+ years of experience working within a fast-paced online retailer. Putting the user first, i create enjoyable, smooth and visually exciting experiences, using years of ecommerce and customer journey knowledge I have paved a way for myself as a designer. I hope to continue to develop my talent and continue to flourish creatively.Key Skills- Flexible, responsive to change and works well under pressure to meet tight deadlines- Excellent organisational and project management skills- Self-motivated, enthusiastic, and confident- Strong communication skills- Excellent attention to detailTechnical Skills- UX Tools: Figma, UXPin, Adobe XD- Adobe Suite: Photoshop, InDesign, Premiere Pro and Lightroom - Google Analytics- Ometria- Sketch Up
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Ecommerce ConsultantSouth Woodham Ferrers, Gb
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Ecommerce LeadAutoidSouth Woodham Ferrers, Gb -
Ecommerce ManagerZone3 Ltd Feb 2024 - PresentGuildford, England, United KingdomDriving the company's eCommerce strategy globally.Keeping up to date with the latest eCommerce technology and functionality.Responsible for the day-to-day management of our global Shopify plus websites - including inventory, merchandising & optimisation.Working alongside a web development agency to manage website developments and core updates.Develop and implement SEO strategy & and roadmaps including technical, on-site & and off-site elements.Working alongside external… Show more Driving the company's eCommerce strategy globally.Keeping up to date with the latest eCommerce technology and functionality.Responsible for the day-to-day management of our global Shopify plus websites - including inventory, merchandising & optimisation.Working alongside a web development agency to manage website developments and core updates.Develop and implement SEO strategy & and roadmaps including technical, on-site & and off-site elements.Working alongside external agencies to oversee PPC and paid Social advertising campaigns.Reporting on e-commerce trade performance, providing data-driven insight, and conducting deep dives where needed to better understand shopping behaviours and trends.Daily management of the e-commerce range plan and coordinating product launches and uploads, category builds, product detail maintenance, and promotional activities.Managing onsite optimisations such as visual merchandising, product/styling recommendations, upselling/cross-selling, search improvements, and navigation enhancements.Driving the onsite personalisation initiatives using fresh relevance and our broader tech stack.Focusing on user experience and tailoring customer journeys for improved CRO.Collaborating with marketing to develop rich content for landing pages and content stories.Being a key stakeholder in UAT site testing for development projects and regular site walks to ensure 100% accuracy at all times.Work closely with the customer service team to ensure the customer's voice is heard and learnings are applied. Show less -
Co-Owner & DirectorLost Souls Esports Oct 2020 - Present
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Senior Ecom & Ux ExecutiveWetsuit Outlet Nov 2021 - Feb 2024Southend-On-Sea, England, United Kingdom• Production of high-quality UX and UI design solutions using wireframes, mock-ups, flow diagrams, mood boards, site maps, and prototypes using tools like Figma, Adobe XD, Sketch-Up, UX-Pin• Continue to develop and iterate on the design of all websites.• Work closely with marketing teams to ensure that brand campaigns and key promotions are displayed appropriately on-site including design of homepage banners & tiles.• Test proposals using Google Optimize• Source imagery for use… Show more • Production of high-quality UX and UI design solutions using wireframes, mock-ups, flow diagrams, mood boards, site maps, and prototypes using tools like Figma, Adobe XD, Sketch-Up, UX-Pin• Continue to develop and iterate on the design of all websites.• Work closely with marketing teams to ensure that brand campaigns and key promotions are displayed appropriately on-site including design of homepage banners & tiles.• Test proposals using Google Optimize• Source imagery for use in marketing campaigns• Create assets for email campaigns.• Build/code & schedule email campaigns• Help define the design direction for all websites.• Keep up to date with industry UX and UI trends and developments.• Work closely with IT in developing site updates and improvements.• Conduct User research in person or online using Userbrain.• Create/Upkeep of PLP adverts.• Regularly review B2C Distribution’s ecommerce sites and brands, conducting regular audits of product, content, and information pages to ensure consistent messaging across site.• Provide site analysis and insights for weekly and monthly trade reports.• Responsible for weekly content planning and prioritisation, briefing all homepage and landing page updates. • Responsible for on site navigational changes including the drop-down navigation and categories.• Work alongside SEO and translation teams to ensure content is localised and optimised for all regions.• Responsible for the production and proofing of high-quality and engaging content across digital platforms, including website, email, and paid media.• Build strong relationships with internal and external stakeholders. Show less -
Senior Ecommerce ExecutiveWetsuit Outlet Jan 2017 - Apr 2023Southend On Sea, United Kingdom• Developed and implemented eCommerce operational strategies to ensure efficient growth across B2C Distribution’s ecommerce sites and brands.• Managed the eCommerce team on daily tasks and larger projects.• Tracked product imagery, copy and stock availability to ensure products were posted live on the website as soon as they became available.• Responsible for all product uploads and maintenance of the catalogue including accurate and customer centric product descriptions and… Show more • Developed and implemented eCommerce operational strategies to ensure efficient growth across B2C Distribution’s ecommerce sites and brands.• Managed the eCommerce team on daily tasks and larger projects.• Tracked product imagery, copy and stock availability to ensure products were posted live on the website as soon as they became available.• Responsible for all product uploads and maintenance of the catalogue including accurate and customer centric product descriptions and images.• Strategically planned product collections, pages and content updates based on inventory needs and marketing priorities.• Developed a strong relationship with brands and manufacturers.• Used effective SEO/SEM techniques to maximize search engine traffic.• Collaborated with marketing, merchandising, and trading teams to ensure relevant products were being pushed and promotional activity was correctly displayed on site to maximise sales. Show less -
Ecommerce AssistantWetsuit Outlet Jan 2016 - Jan 2017• Uploaded new product data in line with seasonal launches.• Conducted monthly range, brand and cross/ up sell reviews.• Maintained/ updated category page headers and other brand imagery to ensure up to date and relevant content was available as directed.• Sense checked and approved SEO meta data and descriptions.• Worked closely with buying and marketing teams to maximise trading opportunities.• Developed a deep understanding of product range and categories. • Resolved… Show more • Uploaded new product data in line with seasonal launches.• Conducted monthly range, brand and cross/ up sell reviews.• Maintained/ updated category page headers and other brand imagery to ensure up to date and relevant content was available as directed.• Sense checked and approved SEO meta data and descriptions.• Worked closely with buying and marketing teams to maximise trading opportunities.• Developed a deep understanding of product range and categories. • Resolved product and catalogue issues, acting as a point of escalation for other teams. Show less -
Customer Service RepresentativeWetsuit Outlet Sep 2014 - Jan 2016 -
Ux/Ui & Product DesignerTortuga Creative Apr 2022 - Jan 2024Remote
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Product DesignerEntropy Apr 2022 - Oct 2022 -
Social Media ManagerLdn Esports Dec 2021 - Mar 2022
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Head Of Marketing & Business DevelopementTlr Esports Nov 2021 - Mar 2022 -
Marketing StrategistForge Merch Dec 2021 - Feb 2022
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Social Media ManagerParallax Gaming Aug 2020 - Jan 2021
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Technical SalespersonPrintech Circuit Laboratories Apr 2014 - Jul 2014
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Assistant ManagerShaw Farm Pub Mar 2011 - Mar 2014
Mitchell Tamcken Skills
Mitchell Tamcken Education Details
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William De Ferrers Secondary School And Sixth Form
Frequently Asked Questions about Mitchell Tamcken
What is Mitchell Tamcken's role at the current company?
Mitchell Tamcken's current role is Ecommerce Consultant.
What schools did Mitchell Tamcken attend?
Mitchell Tamcken attended William De Ferrers Secondary School And Sixth Form.
What are some of Mitchell Tamcken's interests?
Mitchell Tamcken has interest in Civil Rights And Social Action, Education, Environment, Science And Technology, Human Rights, Animal Welfare.
What skills is Mitchell Tamcken known for?
Mitchell Tamcken has skills like Customer Service, Team Leadership, Social Media, Sales, Telecommunications, Product Marketing, Marketing, Direct Sales, Finance, Computers, Computing, Hospitality.
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