• Work intimately with a variety of customer bases, each with their own challenges and unique approach.• Strategize and plan how to continually improve satisfaction with our customers, ensuring to communicate timelines and achievable goals to remain aligned and build a stronger relationship—especially with those that may currently be unhappy with their service. • Work with consultants daily, always learning and fine tuning the different strategies required to be a key contributor to tenders, meetings and/or sales discussions.• Achieved Platinum Level President Club in both years.

• Maintained customer communication with a diverse customer base. • Achieved President Club in both years. • Built skills to work with all levels within the branch and cultivate strong relationships.• Dealt with many unforeseen circumstances and was able to navigate through them successfully.• Faced challenges head on and dealt with problems as they arise, always ensuring a customer-first mentality.

• Prospected and cold called to generate potential business.• Conducted sales calls to outline the values and benefits of having a proper service maintenance program in place.• Built and maintained relationships with clients through the sales process to identify the client’s needs.• Developed and presented customized maintenance programs to proper decision makers, such as C-Level Executives, Plant Managers and Environmental Consultants

• Assessed clients to ensure they were receiving the best value. • Performed exceptional customer service.• Liaised with dealerships, mechanics and insurance companies daily.• Conducted business development and expansion