Mitchell Visinski Email & Phone Number

Edmonton, Alberta, Canada

Operating Heavy Trucks: Safely maneuver and operate heavy-duty towing equipment, including flatbeds and recovery vehicles, to assist in towing large vehicles like buses, trucks, and other commercial vehicles.Vehicle Recovery and Accident Assistance: Respond to emergency calls and provide recovery services for broken-down or accident-involved heavy vehicles. This may involve winching, uprighting overturned vehicles, and securing them for safe transport.Customer Service: Interact professionally with clients, providing updates and estimated arrival times, as well as answering any questions about the towing or recovery process.Mechanical Knowledge: Basic understanding of heavy vehicle mechanics to assess situations and determine appropriate methods of recovery, towing, or repair.Safety Compliance: Adhere to all safety standards and regulations, ensuring safe operations and compliance with local and federal laws.Documentation: Complete detailed reports and logs after each tow or recovery service, documenting any damage, services performed, and other relevant information.Vehicle Maintenance: Perform routine inspections and minor maintenance on towing vehicles and equipment to ensure operational readiness.

Edmonton, Alberta, Canada

Light and Heavy-Duty Towing Services: Operate towing vehicles for light, medium, and heavy-duty towing tasks, which could include cars, trucks, trailers, and industrial vehicles.Vehicle Recovery and Roadside Assistance: Provide emergency roadside assistance, such as jump-starts, tire changes, and lockout services, in addition to towing services. Conduct safe and effective recovery operations for vehicles involved in accidents or that are stuck or disabled.Emergency Response: Respond quickly to calls in various environments and conditions, sometimes involving difficult terrain or weather, and assist stranded drivers and recover damaged vehicles.Customer Service: Communicate clearly and professionally with clients, offering reassurance, updates on arrival times, and a brief explanation of services provided.Safety and Compliance: Follow all industry safety standards and local regulations, ensuring both personal safety and that of the client and bystanders. Use proper equipment and techniques for each situation to minimize risk and damage.Vehicle and Equipment Maintenance: Regularly inspect and maintain tow trucks and recovery equipment to ensure readiness and prevent breakdowns, reporting any necessary repairs promptly.Documentation and Reporting: Keep detailed records of each tow or service call, including any issues encountered, vehicle condition, and client interactions for accurate invoicing and record-keeping.