Mitchell Ward Email & Phone Number

Addison, Tx, Us

 Program manage cloud computing technical delivery teams in support of commercial and governmental accounts Prepare engineering build sheets for hyperscaler cloud hosted SAP landscapes Interface with cloud build engineering and post build operational support to drive builds and post-implementation support Collaborating with PMO to prepare overall project schedule, milestones, tasks, and estimates Participating in technology/solution decisions with architecture teams for projects, to include ensuring that technical design and implementation requirements are properly documented for assigned accounts Lead account status meetings using collaberative tools MS Teams, Zoom, and VDI Expert level use of Microsoft 365, Office 2021 Suite, MS Teams, Visio, Project, G-Suite, JIRA, and Confluence

Mumbai, Maharashtra, In

 Project managed cloud computing technical teams in support of SWIFT initiatives to protect hypervisors from intrusion Tasked and drove both physical hardware and virtualized projects Led daily Agile stand-ups for cloud migrations via Zoom and VDI

Houston, Texas, Us

 Focal for cloud service accounts including MS Azure SAP HANA, Workday Technical focal for Nokia 3G and 4G accounts Data sciences mining, wrangling, and reporting using SAP Business Intelligence, Salesforce, MS Power BI Engaged internal technical resources, internationally if necessary, to ensure rapid technical resolution Drafted SOW language to support accounts; consult with internal HPE resources, both financial and legal, thus obtaining approvals for publishing both internal and external of HPE

Mclean, Va, Us

 Develop SOWs, project plans, and all supporting project documentation for THD. Host project planning and Sprint planning meetings, Stakeholder, and daily Scrum stand-up meetings for both waterfall and Agile PM methodologies. Draft language for documentation presented to vendors during pre and post service acquisition. Direct and lead development team from project initiation through delivery of final product.Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline. Monitor IT programs and support projects’ financial management functions. Report all risks, issues and process anomalies; ensure tracking thereof and correction or modification as required to address. Advanced level use of MS Office suite 2010/2013 including Project & Visio 2013; also customizedSharePoint and HP PPM SaaS to track and graphically analyze assigned projects.

Virginia Beach, Virginia, Us

 Consultant for for $3.5MM mobility migration effort to port 10,500 wireless devices. Develop all project plans and related documentation for both Ferguson and consulted with AT&T to synchronize efforts between Ferguson and AT&T. Identify all metrics and create all reports for Ferguson’s executive management and the PMO. Determine the internal and external SLAs in support of the migration and negotiate agreements with interested parties. Create and analyze nationwide vendor wireless coverage database and ensure adequate coverage exists to support Ferguson employees with minimal service disruption. Track and report all risks, issues, and process anomalies; ensure tracking thereof and correction or modification as required to address. Expert level use of MS Office suite 2010 including Project 2007, Visio 2010, and also customized SharePoint to track and graphically analyze assigned projects.

Glen Allen, Va, Us

 Consultant driving the enterprise integration of file transmission technologies (UNIX and mainframe) and migrating eBusiness, messaging, and DB technologies from HSBC to Capital One. Daily use of Agile and Scrum SDLC methods for project management and tasks tracking. Negotiated with SMEs and internal resources to obtain support for project to ensure on-time migrations of services from HSBC to Capital One. Drafted and obtained final approvals for related project documentation; to include but not limited to scope statements, project plans, detailed design documents, budget forecasts, and Visio diagrams. Provided daily feedback to management and executive staff on project status. Updated and tracked projects using Clarity and similar project management tools.

Glen Allen, Va, Us

 Responsible for coordinating the successful OS upgrades of Metlife’s IBM AIX virtualized platforms; platforms consisted of production, quality assurance, and disaster recovery. Collaborated with internal resources to ensure engineering specifications are correct for each AIX virtualized partition; drive any technical issues to resolution and ensure compliance to corporate goals. Daily use of HP PMM for project management tracking and feedback.

Virginia Beach, Virginia, Us

 Drove issues internally and externally with the CESC Tier-III data center engineers, network operations center, procurement, firewall, and server engineers. Responsible for ensuring security, server, network, VoIP, and telecom engineers completed project tasks in accordance with the assigned budget and detailed statement of work (SoW). Spearheaded assigned server and infrastructure projects from the development of a statement-of-work (SoW); peer review of documents, and project implementation/completion. Developed pricing models based on SoW requirements and gained corporate approvals. Ensured contracting is abreast of SoW using corporate CNR processes. Ran queries against project logs and SQL databases to create reports and tracking data.

Newport News, Us

 Provided leadership developing user desktop support; included implementing a Web portal for ticketing and issue tracking; led IT team to ensure corporate resources were in a continuous high-availability state; provided IT budget to corporate leadership and obtained approvals Drove development and project managed a Windows & VMware based Disaster Recovery platform from ground zero to a fully developed platform and documented executable plan; Cisco networking elements used to support the network

Provided data and voice consulting to the real estate appraisal and sales businesses. Collaborated with business owners to implement VoIP, computer and network upgrades within clients’ budget; custom developed Websites for real estate appraisal businesses Advised clients on potential ROI with new IT and telecom capital expenditures Oversaw and project managed the installation of appraisal management systems for clients

Ms, It Management

Bachelors, Business Administration