Mitchell Weiss Email & Phone Number

Apopka, Fl, Us

Tampa, Florida, United States

Managed and maintained the day-to-day operations of the data center, ensuring optimal performance and reliability of critical infrastructureConducted routine inspections, performed equipment upgrades, and troubleshooted hardware and network issues to minimize downtime and enhance system efficiencyCollaborated with cross-functional teams to implement and test new technologies, contributing to the continuous improvement of data center capabilitiesMonitored environmental factors such as temperature, humidity, and power consumption to guarantee a secure and stable operating environmentExecuted preventative maintenance procedures on servers, storage devices, and networking equipment, enhancing the overall lifespan of hardwareResponded promptly to emergency situations, implementing effective solutions to address critical incidents and minimize service disruptionsMaintained comprehensive documentation of all hardware, software, and network configurations, ensuring accurate records for future reference and auditsDemonstrated a strong commitment to adherence to industry standards, security protocols, and compliance requirements

Temple Terrace, Florida, United States

Installed, configured, and maintained residential security systems, smart home devices, and integrated technologies to ensure seamless functionality and customer satisfactionConducted on-site assessments and collaborated with customers to customize security solutions based on their unique needs and preferencesDiagnosed and resolved technical issues promptly, providing hands-on support for hardware, software, and connectivity problems to guarantee uninterrupted serviceTrained customers on the proper use of security and smart home systems, offering clear and concise instructions to enhance user understanding and reduce support callsImplemented preventive maintenance routines, performing system checks and updates to prevent potential issues and optimize equipment performanceCollaborated with cross-functional teams to troubleshoot complex technical problems, escalating issues when necessary and following through to resolutionDemonstrated exceptional customer service by addressing inquiries, providing technical support over the phone, and ensuring a positive overall experienceMaintained accurate records of service calls, installations, and equipment configurations to track work progress and support future troubleshooting effortsAdhered to industry standards and safety protocols during all installations and service visits, ensuring compliance with company policies and regulationsContributed to continuous improvement initiatives by providing feedback on product performance, installation processes, and customer interactions

St Petersburg, Florida, United States

Led a team of employees during shifts, ensuring smooth restaurant operations and exceptional customer serviceOversaw daily activities, including staff assignments, task prioritization, and coordination of front-of-house and back-of-house responsibilitiesTrained and mentored new team members, fostering a positive and efficient work environment that contributed to employee development and retentionMonitored and maintained high standards of food quality, presentation, and service, consistently meeting or exceeding Outback Steakhouse's established standardsEffectively handled customer inquiries, concerns, and feedback, resolving issues promptly to ensure a positive dining experienceConducted pre-shift meetings to communicate daily goals, special promotions, and important updates, promoting a cohesive and informed teamCollaborated with management to implement cost-control measures, such as inventory management and waste reduction, contributing to overall profitabilityDemonstrated strong leadership skills in high-pressure situations, making quick and effective decisions to address challenges and maintain a positive team dynamicConducted regular performance reviews for team members, providing constructive feedback and recognition to drive

Orlando, Florida Area

Provided exceptional service to guests by taking orders, delivering food and beverages, and ensuring a positive dining experienceDemonstrated strong knowledge of the menu, including specials and promotions, to make informed recommendations to customersManaged a high-volume workload efficiently, handling multiple tables while maintaining attention to detail and quality serviceCollaborated with kitchen and bar staff to ensure accurate and timely order fulfillmentHandled customer inquiries, concerns, and special requests with professionalism and responsiveness

Orlando, Florida Area

Provided exceptional customer service by taking and accurately entering customer orders, ensuring a positive and memorable dining experienceDemonstrated in-depth knowledge of the menu, including daily specials and wine pairings, to make personalized recommendations and enhance customer satisfaction.Effectively managed multiple tables, ensuring timely delivery of orders and anticipating customer needs to provide proactive service.Collaborated with kitchen and bar staff to ensure seamless communication and coordination for efficient order preparation and deliveryMaintained a clean and organized workspace, consistently adhering to health and safety standards, and contributing to a visually appealing dining environmentEngaged in upselling techniques to increase revenue, such as suggesting appetizers, desserts, and specialty beveragesHandled cash transactions accurately and processed credit card payments, providing correct change and receiptsResolved customer concerns and complaints promptly and professionally, demonstrating strong problem-solving and conflict resolution skillsCollaborated with team members to set up and break down dining areas, contributing to the overall efficiency of restaurant operationsParticipated in training sessions to stay updated on menu changes, service standards, and company policies.

Orlando, Florida Area

Maintained a high standard of cleanliness and organization in the dining area by promptly clearing and resetting tables to provide a comfortable and enjoyable experience for guests.Collaborated with servers and kitchen staff to ensure efficient table turnover, contributing to a smooth and timely dining service.Demonstrated strong attention to detail in monitoring and replenishing table supplies, including condiments, napkins, and utensils.Assisted in maintaining the cleanliness of service stations and work areas, adhering to health and safety regulations.Provided proactive support to the serving staff by anticipating and fulfilling guest needs, such as refilling water glasses and clearing empty dishes.Collaborated with team members to handle peak dining periods, adapting to changing demands and contributing to a positive and cohesive work environment.Upheld Hard Rock Hotel's service standards by delivering a friendly and attentive service to guests, contributing to overall customer satisfaction.Participated in training sessions to stay updated on restaurant procedures, service standards, and company policies.Adapted quickly to special requests and changes in customer preferences, ensuring a personalized and memorable dining experience.

Bachelor’S Degree, Hospitality Administration/Management

Bachelor’S Degree, Restaurant/Food Services Management