Mitchell Bolton Email & Phone Number

Tacoma, Washington, United States

• Assist with project management initiatives through conceptualization, development, deployment, and management • Conduct process review to identify process improvements and develop improvements with stakeholders. • Interact and collaborate with vendors. • Manage internal and external team dynamics on a global scale. • Liaise with key stakeholders to identify and define use cases, scope, and team objectives for technical projects. • Act as a primary contact for critical system failures, feature enhancements, and ad-hoc hardware, software, or information related requests. • Develop, manage, and participate in user acceptance testing for multiple application launches and feature deployments.

Seattle, Washington, United States

• Developed and implemented multiple process improvements for the ACS department including applications and tools. • Generated and revised technical documents including white papers and standard operating procedures. • Oversaw operations for segment operators to ensure compliance and adherence to standard operating procedures. • Conducted weekly procedure and process trainings. • Research and order hardware for the department.

Seattle, Washington, United States

• Monitored security systems utilizing Lenel software for access control, alarms, and badge manipulation. • Tracked and monitored local and international incidents for business impact. • Provided customer service to personnel via phone and email in all matters related to access requests, safety, and security. • Participated in user acceptance testing of new technologies and provided critical feedback to ensure effectiveness. • Documented and escalated security incidents, facility issues, and emergencies. • Followed written procedures for managing a variety of incidents.

Full-Stack Development

An immersive and transformative learning experience that has equipped me with job-ready skills in Software Engineering. The boot camp.

Education record

I attended Bellevue Community College and had a great experience. The campus provided a supportive environment, with engaging professors.

High School Diploma

Cedar Crest High School provided me with a strong academic foundation and a variety of extracurricular opportunities. The supportive.