Mitchell Dell Email & Phone Number

Dartmouth, Ma, Us

Providence, Ri, Us

Middletown, Rhode Island, United States

- Leveraged test management tools (e.g., GitHub, TestRail, Teams) for developing and tracking test cases/plans, defects, and progress reporting, ensuring transparency in the testing process.- Conducted FAT, functional, regression, unit, component and acceptance testing throughout the production process.- Conducted comprehensive testing of software applications in RHEL Linux environments to ensure functionality and performance.- Perform training sessions for customers as well as acceptance testing for stakeholders - online and in person.- Developed and maintained comprehensive documentation for software applications, including user manuals, installation guides, and operation & maintenance (O&M) manuals.- Carried out thorough root cause analysis on identified defects, providing actionable insights for development teams.- Conducted automated test scripts that augmented quality assurance efficiency to reduce manual testing efforts.- Implemented continuous integration/continuous deployment (CI/CD) practices to streamline testing processes and feedback loops.- Responsible for the test management activities within all the SDLC phases.

Fall River, Massachusetts, United States

- Writing test cases and implementing test plans for unit, functionality, and acceptance tests throughout the production process.- Performs training sessions for customers as well as acceptance testing for stakeholders.- Developed and maintained comprehensive documentation for software applications, including user manuals, installation guides, and operation & maintenance (O&M) manuals.- Performs FAT testing and traveled for live range testing at multiple stages of production.- Collaborated with software developers to resolve issues and improve software quality.- Performs integration tests between our products and customer software/hardware components.- Utilized RHEL tools and utilities to conduct performance testing and ensure optimal software performance on Linux environments.- Developed software from start to finish for the US Navy used in tandem with acoustic transponders that creates a form of underwater GPS.

Fall River, Massachusetts, United States

- Writing test cases and implementing test plans for unit, functionality, and acceptance tests throughout the production process.- Performs training sessions for customers as well as acceptance testing for stakeholders.- Developed and maintained comprehensive documentation for software applications, including user manuals, installation guides, and operation & maintenance (O&M) manuals.- Performs FAT testing and traveled for live range testing at multiple stages of production.- Collaborated with software developers to resolve issues and improve software quality.- Performs integration tests between our products and customer software/hardware components.- Utilized RHEL tools and utilities to conduct performance testing and ensure optimal software performance on Linux environments.- Developed software from start to finish for the US Navy used in tandem with acoustic transponders that creates a form of underwater GPS.

Warwick, Ri

- Created a job training simulation for package sorter job in hopes to develop for more positions if UPS wanted to adopt my simulation.- Transported packages onto conveyor belts. Sorted packages to correct location according to label and load chart.- Ensured packages were moved with quality and customer satisfaction in mind.- Assisted in training new package handlers on processes and safety measures. - Was a great night job to have while going to school full time.

Orlando, Florida, United States

- Created and managed bugs, requirements, and features within Team Foundation Server. - Participated in agile ceremonies, including sprint planning and retrospectives, to promote quality within the development lifecycle.- Managed quality assurance procedures and audits pursuant to ISO:9001.- Conducted functional, regression, performance, and unit testing to validate software functionality and reliability. - Created comprehensive test plans, test scripts, and use cases to support testing objectives. - Collaborated with Engineering and other teams/staff to resolve testing problems and system malfunctions.- Developed and executed SQL queries for data validation and integrity checks in various databases.- Conducted thorough research and interviews with subject matter experts to ensure accuracy and consistency in all technical documents and training materials.- Chosen by management to travel to various international clients including the United States Air Force, The Republic of Singapore Air Force, and The Royal Air Force.- Served as the “face-of-the-company” for several contracts and worked extensively with clients in person, over the phone, and via email.

Orlando, Florida, United States

Picked up the role after our IT guy quit. I took care of upgrading computers, keeping track of inventory, fixing laptops and PCs, and even some light networking since the role was never filled after he left.

Orlando, Florida, United States

Needham, Ma

I pushed beyond my general quality assurance testing duties to stand out amongst my fellow QA members including:Version testing - With a rapidly expanding world, updates can break items, locations, quests, and more. My job was to comb through everything that could have been affected and jump between old and new versions/builds to verify effective builds.Automation - Soon after starting I picked up a newly created in house automation software where I helped develop not only the features, and became the lead automation scripter. The innovated scripts that I developed were focused on saving countless hours of tedious manual testing which made our team more efficient. Later on, I would help the head of the art department. This included feeding in multiple locations from a text file and taking screenshots at the end of every work day to get progress reports.My largest and most important script automated the entire white glove process. This made the time of the servers being down for an update being cut in half.

Swansea, Massachusetts, United States

Cardi's Furniture sponsors many organizations around New England. My job is to run events or promote at events that Cardi's has sponsored. Events such at Earthfest up in Boston, Providence Friars games, Ronald House charity walks, and of course Cardi's store events.

Bachelor Of Science - Bs, Video Game Design, 4.0

Associate Of Science - As, Game Design And Simulations