Mitchell B. Email & Phone Number

Toronto, Ontario, Canada

- Collaborate with the development team to design, develop, test, and deploy web applications using Ruby on Rails.- Assist in maintaining and updating existing codebases, identifying and fixing bugs, and optimizing application performance.- Collaborate with front-end developers, designers, and other team members to integrate user-facing elements using server-side logic.- Use version control systems, such as Git, to manage and track changes to codebase collaboratively.- Write and execute unit tests to ensure code quality, reliability, and maintainability.- Document code and solutions, create and maintain technical documentation, and contribute to knowledge-sharing within the team.- Participate in agile development processes, including sprint planning, daily stand-ups, and retrospective meetings.- Collaborate with Support and provide quick resolutions for seamless operational workflow.- Work with the development team for design enhancements to reduce incidence rates.- Propose and Design Technical and Process Solutions that meet business needs and Detailed documentation of Technical Requirements, Architecture, Process and Solutions for non-technical and technical stake holders.- Create detailed, comprehensive and well-structured test plans and test cases.- Design, develop and execute automation scripts using open source tools.

• Managing end to end software development and work along the full lifecycle of software engineering from idea to working production.• Supporting merchants integrating with PinPayments platform in a technical capacity • Answer all merchant’s integration related questions, including but not limited to configuration, debugging , documentation, testing and go-live support.• Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents)• Partner internally with Business Support, Sales, Software and Web Development to resolve issues that arise during customer trials, integrations or post implementation support• Making enhancements to the product to support grown initiatives• Working with Sales on high-value deals and partnerships

• Monitored client portfolio model asset allocations and investment targets, ensuring alignment with current macroeconomic and market conditions. Client portfolios stayed within 1-3% of the relevant allocations.• Collaborating closely with the Advisory team and broker-dealer offering valuable insights to monitor and manage client portfolios effectively. Supported the team in addressing client portfolio queries, enhancing client satisfaction, and fostering client relationships. Our clients’ portfolios maintained a 13% annual growth in my tenure. Conducted in-depth research and analysis on individual stocks, business processes and managed funds for clients. Leveraged diverse data sources to analyse and mitigate investment risks and refine asset allocations. • Utilized diverse data sources to analyze trends, capital markets, and equities, effectively mitigating investment risks and refining asset allocations. This risk management strategy safeguarded client investments and ensured client portfolios retained 13% growth.

- Conducting financial advice file reviews. - Undertaking research and data analysis on the financial services industry. - Proactively identifying emerging issues and risks, and formulating strategies to address these issues.- Providing advice on compliance with financial advice laws and emerging regulatory issues. - Undertaking and managing a range of surveillance and investigative activities to detect misconduct. - Writing reports for a range of internal and external stakeholders. - Engagement with external and internal stakeholders on encouraging improvements in industry practice.

Perth, Australia

Perth, Australia

• Provide prompt, consistent and courteous client service via telephone, email and intranet in line with Service and Department of Health policies and standards. • Processing Medicare Entitlement Statements for tax purposes during the end of financial year • Adhere to information security procedures to safeguard the confidentiality and integrity of information. • Apply problem solving and analytical skills to maintain and improve customer service standards and to contribute to Department of Health business improvement and business goals. • Develop effective working relationships with staff and contribute to a positive workplace culture.

Masters In Computer Science (Artificial Intelligence)

Certificate, Computer Programming

Languages: Javascript, HTML, CSS3, Python Applications: Node, Express, MySQL, JQuery, Bootstrap, Handelbars.js & ReactJS

Bachelor Of Commerce (B.Com.), Finance And Economics

Certificate, Python Programming And Machine Learning

Advanced Diploma, Financial Planning And Services

Compliance with the new FASEA Financial Education Standards

High School Graduation, High School/Secondary Diplomas And Certificates