Mitchell Graves, Mba, Csm Email & Phone Number

Menomonee Falls, WI, US

Chicago, IL, US

• Designed and implemented multiple Transformation Management Offices for multi-billion-dollar clients, including framework for identifying, quantifying, and measuring strategic initiatives and their targeted value to.
• Led multiple complex and high-priority projects across multiple clients, with competing priorities.
• Developed a transformation roadmap for multi-billion-dollar services client to revamp their enterprise-wide operating model. Additionally responsible for partnering with HR, IT, Finance, Marketing and others to ensure.

Chicago, IL, US

• Led multiple design sessions for end user product needs, customer experience, business process modeling, and operating infrastructure.
• Managed multiple, diverse, cross-functional workstreams with enterprise spanning initiatives where global governance was established and ways-of-working defined.
• Designed and Implemented Onboarding program for Operational and Organizational Transformation Business Unit, managing team of 42, gaining national GT exposure, and being asked to implement Firm wide.

Chicago, IL, US

• Key Company ContributionsSimmons Bank (Simmons First National Corporation)
• Managed the Back Office Next Generation Banking Initiative to bring Simmons to the forefront with all-new Jack Henry (JHA) technology.
• Led the company-wide Workday HCM implementation, part of the Workday full-platform initiative to realign all new acquisitions and continue to meet growth demands.

Toronto, ON, CA

• Providing global program and project management expertise on strategic spanning enterprise initiatives. Supporting the SVP of Growth and Strategy, responsible for planning, organizing, and directing the execution of.
• Led cross-company business implementation of Salesforce to align DBRS’ global pipeline.
• Developed detailed roadmap for closed-loop CRM best practice implementation based on assessment of current and planned process flows and infrastructure.
• Coordinated overall project prioritization and department workflows, and ensured work was distributed based on skill set requirements and deliverable dates.
• Led the global (US, CAN, UK) implementation of Workday Payroll, part of the $4MM strategic investment to help DBRS meet its growth aspirations.
• Co-led deployment of full Workday Payroll platform in 11 months, on time and within budget. Integrated 60+ vendor processes to enable on-demand, data-driven decision making with real-time reports.

Plano, TX, US

• Management Consultant responsible for delivering project management and implementation support. Provided expertise to multiple State Agencies on various initiatives from large ERP implementations to new adoption change.
• Conducted requirements gathering sessions with SMEs of each functional department to define the business need and document requirements for the final solution.
• Implemented government agency systems including; data migration, product development, training, and system configuration.
• Analyzed complex business requirements and translated them into detailed functional specifications for transactional applications.
• Developed and delivered high profile presentations for project status, risk, and overall project progress.

• Project Manager responsible for ensuring all projects are met on-time and within budget. Provided expertise on various initiatives from large IT implementations to centralizing marketing efforts.
• Led project teams, including programmer, web designer, database manager, accounting, and other internal project staff.
• Interviewed clients to assess needs and establish rapport.
• Prioritized and coordinated tasks to complete projects within deadlines.
• Refined and implemented marketing plan, communication strategy and corporate identity program.
• Implemented and led project changes and interventions.

• Designed multiple growth strategies to expand student enrollment beyond current capability.
• Built strong customer relationships to continue current and future child enrollment.
• Coordinated with managers and company leaders and found best solutions for projects.
• Analyzed market trends and conducted market research to achieve maximum competitive advantage.

• Determined staffing requirements, interviewed, hired and trained new employees, and oversaw personnel processes.
• Located, selected, and procured merchandise for sale/resale, represented management in purchase negotiations, and increased sales revenue by 18% in the first year.
• Reviewed financial statements, sales and activity reports, and other performance data to measure productivity, goal achievement, and to determine areas needing cost reduction and program improvement.
• Directed and coordinated activities of businesses or departments concerned with the pricing, sales, and distribution of products.
• Consulted with Franchise Director to develop Marketing Strategy that resulted in an increase of 24% student acquisition.

Master Of Business Administration (Mba), Strategic Management

Bachelor Of Business Administration, Marketing