Analyzed gap analysis on errors for overnight shifts and implemented third-party reporting structure solution to prevent overflow into the next shift Implemented triage supervisory system for transition efficiency, driver satisfaction and client expectations reducing errors and omissions by 28% during the first quarter following inceptionManaged a team of 50 truck drivers in two different locations (Elizabethtown, KY & Louisville, KY) and coordinated payroll for all driversTrained… Show more Analyzed gap analysis on errors for overnight shifts and implemented third-party reporting structure solution to prevent overflow into the next shift Implemented triage supervisory system for transition efficiency, driver satisfaction and client expectations reducing errors and omissions by 28% during the first quarter following inceptionManaged a team of 50 truck drivers in two different locations (Elizabethtown, KY & Louisville, KY) and coordinated payroll for all driversTrained lead drivers/supervisors to facilitate success - hired lead driver overnight that is now normal operationProactively streamlined point of contact for issues with drivers, equipment or customers Show less

Enhanced communication in the labor union between drivers, resulting in zero greivances to the steward and 16% higher pickup and delivery rate with no staffing changesSupervised a team of 20 truck drivers and a warehouse team of ten dock workersPlanned shipments and routes and maintained up-to-date times on deliveries in accordance with union bylaws

Mapped a staffing model to senior level management to create and retain dedicated teams based on the specialization of function and trialed the first cohort, leading to widespread use throughout the terminalOptimized load planning for cargo aircraft while supervising a team of associates in loading and unloading freight Ensured all cargo is loaded correctly in a timely manner while maintaining safety standards