Specializing in health care policy and strategy• Increases client visibility and relevance through the creation of weekly pharmaceutical newsletter (Institute for Clinical and Economic Review Weekly View: https://icer-review.org/morning-view/)• Educates public through work with Maine reporters on health reform related issues • Educates public through presentations at workshops regarding status of health reform

Work with organizations (towns, non-profits, and community groups) to foster their support for the 2020 Decennial Census.

Responsible for creation and execution of organization’s communications strategy. • Increased visibility and relevance of organization through production of daily email covering pharmaceutical industry (Morning View: https://icer-review.org/morning-view/). Email grew from a staff email to publicly available with a subscriber base of 1,200 by word-of-mouth• Increased ICER’s national presence as a leader in comparative effectiveness research through development and execution of communications plan• Improved ICER’s image and increased accessibility of reports produced through a redesign of ICER’s communications vehicles including websites, social media presence, and collateral materials• Increased ICER’s visibility through the management of press release drafting and issuance, including key message development, external stakeholder review, and management of relationships with targeted list of reporters • Improved efficiency and fiscal management through the engagement and management of external vendors to support policy and communications work (including website vendors and PR firms)• Contributed to ICER’s strategic plan through monitoring of national health policy landscape and identification of issues and trends that could impact ICER

Specializing in health care policy and strategy. • Educated and informed Maine Health Access Foundation staff and grantees through production of weekly health policy newsletter covering current health policy developments and their implications (http:/mitchellhc.blogspot.com/)• Represented public/consumer/patient perspective as member of the Maine Legislature's Exchange Advisory Committee - appointed by State Senate President• Served as Chair of the New England Comparative Effectiveness Public Advisory Council (http://cepac.icer-review.org/) • Represented public/consumer/patient perspective for the following groups: Maine Choosing Wisely Leadership Group, Maine Community Health Options Advisory Board, Maine Quality Counts 2015 Planning Committee• Educated public through work with Maine reporters on health reform issues - frequently quoted in Maine media

Responsible for directing the policy agenda of the organization. Conducted health policy research and wrote reports for advocacy efforts. Directed the government relations activities of the organization • Educated public and legislatures through presentations at public forums, including state legislature, press events, conferences and other venues • Enhanced state advocacy efforts through creation, leadership and facilitation of Health Care for Maine – a multi-stakeholder alliance focused on health care access issues for all of Maine’s residents • Increased voice of healthcare consumers by representing them in statewide health policy initiatives including: Patient Centered Medical Home Pilot Working Group, Maine Community Health Options Advisory Board, Maine Choosing Wisely Leadership Group and the Maine Quality Forum Hospital Acquired Infections Subcommittee

Formed and managed new department with mission of guiding programs from development through initial implementation. Led cross-functional/cross-departmental teams encompassing all levels of the company and over 15 departments improving communications reducing duplicate work, and eliminating conflicting priorities. Recruited and managed group of professionals• Reduced time to market of new programs/products and increased productivity/profitability of organization by creating new and standardizing existing development tools and processes, resulting • Worked on broad range of products including those focused on the Senior Market, Health & Wellness, and Chronic Disease Management meeting client specific needs and broadening firm’s cross-client offerings• Increased sales by meeting client needs through prioritization and coordinated resources within Health Dialog for Health Dialog’s largest channel partner• Reduced risk to firm through developed of division’s business continuity plan • Filled immediate client needs by serving as Interim Pharmacy Benefits Product Manager

Provided strategic and operational oversight for the transformation to and continuous evolution of the Intranet as a communication, collaboration, business, and knowledge management tool for employees worldwide. Translated audience needs/tasks/goals into creative solutions for communication and collaboration.• Improved productivity/profitability through development of new ways for professionals to share information and access resources resulting in less duplication of effort• Improved user experience through management of technology/infrastructure including upgrades and functional additions

Responsible for the creation and implementation of the marketing strategy for the US Health Care Practice during the launch of a new brand following an acquisition. Introduced new name and brand identity.• Increased client satisfaction through production of client seminars (both web and in-person) • Improved profitability by deploying limited resources strategically for only appropriate conference sponsorships and appearances

Oversaw Health Care Practice’s efforts to distribute its intellectual capital both internally and externally through the Intranet and Internet. Created and managed Intranet Sites, providing consultants with ability to quickly access information for client engagements

Managed several surveys, including the National Survey of Employer-sponsored Health Plans. Responsible for collecting data, interpreting results and presenting findings. Quoted in business media and published in academic journals. Managed million-dollar research budget, research staff and vendors.

Product Management Consultant - Responsible for product development and competitive research in group insurance department. Performed analytic and marketing functions for long-term care insurance product group.