Mitchell Smith Email and Phone Number
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E-Commerce professional with extensive background in the consumer and luxury sectors across both the US and Europe. Driven by a genuine passion for innovation and value creation in the dynamic digital commerce landscape. Recognized for consistently facilitating customer success and maximizing conversion rates, contributing to sustainable growth at renowned companies including SellerX, SWYPE, Olivia Steele, and networkgray.
Deciem | The Abnormal Beauty Company
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Global Tiktok Commerce ManagerDeciem | The Abnormal Beauty Company Sep 2023 - PresentToronto, On, CaSpearheading the complete brand launch on TikTok Shop — managing everything from sales operations & growth strategy execution to coordinating social, affiliate and paid. Exciting times unlocking a whole new channel of social commerce for the business, bringing the #1 skincare brand on TikTok to new heights! -
E-Commerce Channel ManagerSellerx Oct 2021 - Jan 2023Berlin, De• Coordinated the omni-channel expansion of 20 brands across European marketplaces including Amazon, eBay, Shopify, Bol, Decathlon, Zalando, Otto & Kaufland, facilitated partnerships with account managers and lead internal & external launch projects• Administered lean start-up practices with cross-functional teams to streamline listing creation, master data management, demand planning, inventory management, fulfilment & operations, PPC marketing, customer service and reporting/analytics• Forecasted sales, allocated budgets & resources and oversaw total marketplace P&L, generating €1.6m additional revenue from executing new marketplace launches in 2022• Automated data pipelines utilizing marketplace APIs, collaborated with analytics team on PowerBI models, analysed performance & applied insights to strategic planning projects• Supervised virtual assistants to optimize processes via training & operating procedures,exponentially increasing efficiency and expediting progress toward KPIs & growth targets -
Brand ManagerSwype Cosmetics Sep 2020 - Sep 2021• Administered the day-to-day operations for a team of 9 in both English & German, including product production, site audits & maintenance, marketing (SEO, paid, affiliate & email), invoicing & accounting, financial reporting and performance reviews• Oversaw the implementation of a DTC Shopify website prioritizing customer experience, resulting in a 4.5% increase in conversion rate and a 30% increase in digital sales• Onboarded 12 luxury retailers throughout Europe including The KaDeWe Group, Apropos Stores and The Corner Berlin accounting for 40% of total revenue, Fostered ongoing vendor partnerships, applied on-site retail merchandising & coordinated special projects • Overhauled fulfillment processes through warehouse onboarding, transformed the client experience by optimizing touch-points and communications, decreased post-purchase shipping times, increased delivery and packaging options & streamlined returns -
Commerce Master Data ManagerHighsnobiety Mar 2020 - Mar 2020Berlin, Berlin, De -
Ecommerce Marketing ManagerStudio Olivia Steele Jun 2018 - Mar 2020• Executed the strategy, design & implementation of DTC art-wear shop, monitored daily site maintenance including content creation, inventory management, fulfilment processing & customer service, generating $50k revenue the first operating year• Conceptualized, communicated and collaborated with global suppliers to produce 115 products, responsible for sourcing producers, demand planning & budget allocation• Implemented strategic marketing growth hacking tactics on social media to organically increase audience by 25k followers, directly doubling art & art-wear sales
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Digital Marketing SpecialistNetworkgray Dec 2017 - Jul 2018• Orchestrated impactful content driven digital & social media marketing campaigns for agency clients including Bentley Motors, Kodak, Por Homme Magazine, etc.• Spearheaded development, execution, and oversight of impactful social media strategies, yielding 15k follower growth & 25% surge in engagement across clients• Utilized Google Analytics to track and enhance campaign KPIs, including CTR, CPC & CAC, ultimately focusing on conversion rate and assessing overall return on investment
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Social Media And Pr CoordinatorPunch Media Pr Dec 2017 - Jun 2018Philadelphia, Pennsylvania, Us• Oversaw 10 clients in the food, beverage, hospitality and tourism industries• Developed weekly content calendars by sourcing assets, writing copy, andscheduling posts across Instagram, Facebook and Twitter using HootSuite toengage a total combined audience of 85k users• Allocated a $1.5k monthly spending budget to paid social media advertisingcampaigns using Facebook Ad Manager, resulting in 273k monthly impressions• Spearheaded PR outreach, including researching contacts, developing media lists,and pitching press releases to writers -
Marketing AssistantPhiladelphia Film Society Sep 2017 - Dec 2017• Assisted the Film Society team in planning, coordinating, and executing the 2017 Philadelphia Film Festival for more than 25,000 attendees• Promoted the festival to 30,000 people via Instagram Stories and Facebook Live to highlight events and create awareness for the 100+ films screened and industry guests, actors, and directors in attendance• Conducted market research, executed press releases, and managed influencer marketing campaigns
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Social Media Marketing InternEnablejapan.Com Jan 2017 - Jun 2017• Collaborated on a multi-national team to develop social network strategies (SNS) for a digital media tourism company, targeting 53,000 prospective English-speaking tourists interested in visiting Japan• Implemented neighborhood-specific guides on Facebook, Instagram, Twitter, and YouTube resulting in an increase of 30% engagement and 1,500 followers in four months• Analyzed metrics using Google Analytics and advised management on digital marketing techniques
Mitchell Smith Skills
Mitchell Smith Education Details
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Fox School Of Business At Temple UniversityEntrepreneurship & Innovation Management -
Suny AdirondackGeneral -
Queensbury High SchoolHigh School
Frequently Asked Questions about Mitchell Smith
What company does Mitchell Smith work for?
Mitchell Smith works for Deciem | The Abnormal Beauty Company
What is Mitchell Smith's role at the current company?
Mitchell Smith's current role is TikTok Commerce Manager | New York City | Prev: Berlin, Germany.
What is Mitchell Smith's email address?
Mitchell Smith's email address is mi****@****erx.com
What schools did Mitchell Smith attend?
Mitchell Smith attended Fox School Of Business At Temple University, Suny Adirondack, Queensbury High School.
What are some of Mitchell Smith's interests?
Mitchell Smith has interest in Sustainability, Entrepreneurship, Fashion, Real Estate, Commercial Real Estate, Real Estate Development, Innovative Thinking.
What skills is Mitchell Smith known for?
Mitchell Smith has skills like Entrepreneurship, Customer Service, Time Management, Leadership, Social Media, Customer Satisfaction, Microsoft Excel, Public Speaking, Microsoft Powerpoint, Event Planning, Adobe Photoshop, Adobe Illustrator.
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