Mitchell Kagel Email & Phone Number

Austin, TX, US

Austin, Texas, United States

• Co-led trivia nights and other social activities to foster cross-team collaboration and provide distanced, from-home social opportunities
• Devised interactive dashboards and accompanying enablement for the Multi-Touch Attribution project, allowing marketers to understand their business impact beyond last click, split attribution, or other models that.
• Analyzed pipeline data to find opportunities for marketing to take a more active role in collaboration with sales to achieve quarterly targets

• Led a subcommittee of my office Steering Committee to better enrich the workplace environment and foster a better culture through workspace improvements, engagement programs, and out of the office events
• Piloted a prospecting program designed to leverage multiple data sources to better create leads around customers who are expressing interest in our products
• Designed Tableau dashboards for use in tracking marketing campaigns over time to better target recommendations and encourage agile improvement
• Utilized and created SQL queries to better align marketing campaign audiences with consumers likely to respond to our offerings, improving efficiency, leads created, and winsPast Projects
• Taught other analysts Python through a weekly one hour course with self-made walkthroughs and practice problems to improve general skill level of the team
• Created segmentation and analysis for Storage accounts across multiple industries to inform go to market strategy and sales enablement for 2019

Austin, Texas Area

• Constructed SQL queries for use in IBM's Netezza database to create and refine lists for over 10 IBM Systems email campaigns
• Cleaned and curated list of end-of-lease customers to develop a targeted resale campaign

Austin, Texas Area

• Used Python & Pandas to automate data visualization for monthly NPS reports
• Consulted with IBM's Canada Digital Marketing team to help launch their NPS initiative
• Highlighted under-performing content assets using Medallia survets to improve consumer experience on IBM website

• Analyzed Net Promoter Score (NPS) data using Medallia and read over 1,000 verbatim comments to inform product and campaign recommendations
• Collaborated with team of co-interns to design process flow for NPS rollout for all of IBM's North America Digital division
• Developed improved visualizations for internal reporting and sharing of NPS scoring and areas of opportunity

• Erik Qualman is a best-selling author and motivational speaker based in Austin. His business believes in education, entertainment, and empowerment through new books, videos, and speaking engagements.
• Designed and maintained customer relationship management system (CRM) for 20,000 contacts
• Organized lead prospecting and deal pipeline reporting process within the Hubspot CRM tool
• Integrated marketing automation to improve lead capture from speaking engagements

Cockrell School Of Engineering

• Completed request for travel and reimbursement forms in amounts of over $10,000 to support the development team travels
• Created contact briefings and reports within UT VIP to update donation prospects
• Gathered and curated information for donor research to support over 10 trips for donor solicitation

J2 Dining Hall

• J2 is dining hall that serves the residences of Jester East and West on the UT campus. Offering full service buffets, J2 provided a fast-paced work environment.
• Engaged with over 200 customers each day to ensure satisfaction
• Prepared and served food to customer's specifications
• Devised best practices for work space cleanliness and organization

Texas MS Program Office

• Facilitated office organization by preparing schedules, expense sheets, and event forms
• Communicated with venues to book and plan events for over 100 graduate students
• Reconciled financial documents and spending using UT Mainframe

• Bake and Play was a restaurant/daycare in Dallas. The business served local moms who were looking for an entertaining outlet for their children to play and eat.
• Communicated with customers to record orders and improve customer experience
• Collaborated with other staff members to resolve any customer concerns
• Managed booking for birthday parties and other large events