Mitchell Laskowitz Email & Phone Number

Bluffton, South Carolina, Us

With every trip under the majestic Avenue of Oaks, a half-mile canopy of century-old, moss-draped live oaks, every swing on the two ranked Tom Fazio-designed championship courses, and every evening with friends at the clubhouse, you will be part of a community that resonates with the charm of the Lowcountry and the South Carolina coast.https://freehand-belfair.nyc3.cdn.digitaloceanspaces.com/Belfair%20Wow%20Video.mp4

Seabrook Island is an exquisitely beautiful, private gated community only accessible to property owners, club members, and their guests. Seabrook is a barrier island located just off the coast of South Carolina, near Charleston, SC. A natural oceanfront dream destination, Seabrook Island is secluded and private yet just minutes from the charm, history, and beauty of one of the World’s most romantic and hospitable cities, Charleston, SC. Seabrook Island Club members enjoy all of the resort-like amenities at Seabrook Island including two challenging golf courses, tennis, an equestrian center, fitness center, swimming pools and exceptional dining. A full calendar of organized sporting and social events are also available to members throughout the year.

Dallas, Texas, Us

Providing leadership support during critical transition periods. Support Department Heads, build key relationships and mentor staff.

El Segundo, Ca, Us

**OVERVIEW**Collaborating with the American Golf and Drive Shack leadership teams I will be strategically positioning our portfolio of 60 clubs for Owner, Member, Guest and Teammate engagement. American Golf has a 50 year history of being a leader in Golf Course Management and we are looking to build upon our rich golf and hospitality traditions while growing our footprint in our existing markets. We will look to create value through diverse golf and entertainment offerings by providing exceptional experiences that enhance the lives of our partners.

Boca Raton, Fl, Us

**OVERVIEW**I work directly with more than 50 General Managers and 5 Guest Experience Managers to drive guest engagement and vacation satisfaction. My key objective in this role is to develop and implement experiential initiatives for all resorts to drive Medallia (Customer Experience Management Platform) scores and incremental revenue.**HIGHLIGHTS**> Exceeded goal to increase Medallia NPS by developing and implementing experiential strategic initiatives at the resort level and within each local market. From a 5 Senses Arrival Experience to an "Explore" Series, engaged guests on a holistic level while bringing the community into each resorts action plan.> Achieved YOY improvements in Guest Satisfaction and growth in occupancy rates by developing strategic alliances in each market segment.> Created more than 20 new Experiential Initiatives that included "BluegreenCares", which won a 2018 American Resort Development Association (ARDA) Award and "Learn To" Series.

Boca Raton, Fl, Us

**OVERVIEW**I oversee up to 15 direct reports and 400+ associates and am accountable for Guest Services, Housekeeping, Maintenance, Administration, Food & Beverage, Activities, and Spa, as well as ancillary functions including Financial Management, Reserve Management, and Association Governance. I direct efforts over 4 Resorts and 5 HOA's in Arizona, Nevada, Colorado and California. Previously supported up to 15 resorts resorts across the US. My key objective is to meet or exceed budget; increase guest and associate satisfaction while building vendor and fee-based service developer relationships.

Mt Laurel, Nj, Us

**OVERVIEW**I was hired to enhance and refine Brandywine Senior Living's service standard and operational efficiencies, drive sales, and improve overall resident experience/lifestyle. Identified areas for improvement and innovation in hospitality and operations to elevate company standards of service excellence.

Fort Washington, Pa, Us

**OVERVIEW**In this leadership role, I oversaw operations of 11 premiere private country clubs located in Virginia, North Carolina, South Carolina, Florida and California.**HIGHLIGHTS**> Increased revenues 100% during tenure through ground roots marketing campaigns, membership campaigns designed to drive growth, retention, and ancillary revenues in dues, golf, and F&B.> Negotiated strategic partnerships with industry leading organizations such as John Deere, ClubCar and International Club Supplier (ICS) resulting in long-term savings of $1M+ and acquiring short-term golf course maintenance equipment during build out phase that kept expenses under budget.> Championed divisional branding and social media strategies gaining recognition for TollGolf's portfolio to enable future growth. Web Development and Cross Resort Promotions drove Membership, Outings, and F&B Revenue.> Performed due diligence and market feasibility for select new development opportunities, which assisted in determine whether to purchase a new club or potentially sell off assets.

**OVERVIEW**My key objective was to position this club as the #1 Jewish Family Club in a highly competitive yet shrinking market.**HIGHLIGHTS**> Increased outing and special event revenue by 14% through member referral programs and local outreach alignment.> Launched first-time comprehensive and strategic plan for Club that focused on membership/revenue growth and patron satisfaction. Worked with Kapoor & Kapoor to develop roadmap for short and long-term success so club stayed on course regardless of change in board leadership.>Designed and executed a 7-year capital plan which addressed both short and long-term needs and was crafted specifically to protect club assets from repair and maintenance perspective.

Dallas, Texas, Us

**OVERVIEW**Managed multi-units including five Business & Sports Clubs in downtown Chicago and clubs in Wisconsin, Michigan, Indiana, and Virginia. Supported GM's in achieving financial targets, membership enrollment, member usage, and standards of operation objectives.**HIGHLIGHTS**> Drove membership, usage, and revenue by more than $50M by creating a plan designed to internally grow the Club thru niche opportunities such as Junior Board, Women's Platforms and Clubs within the Club.> Cultivated and enhanced community partnerships such as Athletes Against Drugs, Women's Networking Forum, Young Professionals to boost market niche penetration and brand awareness.> Successfully repositioned The Metropolitan Club on the 66th and 67th floors of the Sears Tower after 9/11 attacks. After losing $8M in catering revenue, successfully brought back $5M and added Net Member Growth of +75.> Partnered with landlord to create new membership opportunities while building relationships with the Convention Bureau and local meeting planners to increase private event revenue by 30%. Sears Tower Incentive Program was designed to give back to internal businesses.

Dallas, Texas, Us

**OVERVIEW**Directed operations for five Clubs and two Societies in Boston, Philadelphia, Cleveland (two) and Richmond, VA. Managed 80,000 sq. ft. Business and Sports Club with operating revenues of $15M+ and 2,645 members. Facilities included state-of-the-art weight and cardio centers, four international squash courts, four dedicated studios for Precision Cycling, Group Fitness, Yoga, Pilates, Full Court Basketball, Three Lane Aquatic Centre and Tech Enabled Sports Bar.**HIGHLIGHTS**> Chosen as Member of Leadership Cabinet for Corporation which collaborates on strategic initiatives and directly reports to CEO and President.> Increased GOP in 2007 by 17% over prior year and boosted athletic programming revenues by 35%.