With over 20 years of experience in leading and growing software companies in the healthcare and diagnostics sectors, I am passionate about delivering innovative and customized solutions that meet the needs and challenges of our clients. As the General Manager at Criterions Software, I oversee the sales, marketing, operations, and product development of our EHR and practice management solutions, which have been trusted by offices, clinics, and billing services of all sizes for over two decades.My core competencies include strategic planning, change management, business development, client relations, sales forecasting, data-driven decision making, organizational restructuring, and high-performance team building. I have a proven track record of driving double and triple-digit improvements in revenues and profitability, as well as increasing market share, customer retention, and operational excellence. Some of my notable achievements include developing and introducing new products that captured 70% of the diabetes market, reorganizing and improving the efficiency of customer prospecting and pursuit at a SaaS company, and increasing EBITDA by 75% and net income by 135% in a three-year period. I am also MGR360 certified, which demonstrates my commitment to effective and ethical management practices.
Listed skills include Personnel Management, Partner Relationship Management, Business Development, Sales Leadership, and 19 others.