Mitch Moylan Email & Phone Number

Racine, Wisconsin, United States

Leading new product development consumer insights, claims development, and product experience for our International Consumer Brands group

Milwaukee, Wisconsin, United States

Milwaukee, Wisconsin, United States

Business Analysis• Provided best-in-class services for process analysis and design, requirements planning, business case development, analytics, and administration support for Payments Business Transformation team initiatives• Offered end-to-end digital workflow enablement solutions including RPA, smart forms, databases, BI visualization, IDP/OCR, process mining, and task mining tools• Collaboratively lead global cross-functional teams to drive critical process improvements and… Show more Business Analysis• Provided best-in-class services for process analysis and design, requirements planning, business case development, analytics, and administration support for Payments Business Transformation team initiatives• Offered end-to-end digital workflow enablement solutions including RPA, smart forms, databases, BI visualization, IDP/OCR, process mining, and task mining tools• Collaboratively lead global cross-functional teams to drive critical process improvements and establish discipline with business process documentation and workflows with the goal of modernizing front-end and back-end experiences• Drove standardization, simplicity, and harmonization of processes through value stream mapping and kaizen activity to reduce costs, enhance productivity, minimize errors, and tighten operational controlsPortfolio Management | Project Management & Governance• Provided disciplined program/project management methodology until handover for full-scale project execution• Focused on team operational excellence and continuous improvement through methodology maturation and participation in areas such as internal tool enhancement, standard operating procedures, and trainingData Management, Governance, and Reporting• Worked closely with the data delivery team to build internal reporting analytics, KPI tracking infrastructure, and BI dashboards• Leveraged Lean, Agile, and/or Six Sigma to reduce waste, process variation, and non-value-add processes to maximize employee effectiveness.• Served as the primary administrator to the central document repository, operational database (Project management, finance, and asset inventory functions), and analytical tools to optimize team performance • Designed, developed, and delivered reporting instruments, dashboards, and ad-hoc solutions using BI tools Show less

New Berlin, Wi

• Brand Representation: Acted as a brand ambassador, embodying the company’s values and effectively communicating the benefits of the product portfolio to the public. This required a deep understanding of the products and the ability to engage with potential customers.• Event Activity Coordination: Managed the logistics of event participation, which included setting up the event space with engaging displays, ensuring products were displayed attractively, and conducting daily inventory… Show more • Brand Representation: Acted as a brand ambassador, embodying the company’s values and effectively communicating the benefits of the product portfolio to the public. This required a deep understanding of the products and the ability to engage with potential customers.• Event Activity Coordination: Managed the logistics of event participation, which included setting up the event space with engaging displays, ensuring products were displayed attractively, and conducting daily inventory checks to maintain stock levels to prevent shortages or overstocking.• Market Strategy Development: Conducted market analysis to identify trends and consumer needs that could influence portfolio strategy and promotional activities. This involved selecting the right mix of promotional materials and display tactics to maximize brand visibility and market penetration.• Evaluated Promotional Effectiveness: Assessed the impact of promotional material displays and other marketing efforts on consumer engagement and sales.• Consumer Behavior Analysis: Understood how consumers interacted with the brand during events and how they perceived the product portfolio.• Feedback Collection: Collected consumer opinions and feedback on the products and the event experience to inform future marketing strategies.• Customer Experience Improvement: Used insights from consumer data to enhance the overall customer service approach and ensure a positive company image. Show less

Wauwatosa, Wi

• Orchestrated revenue growth by managing a diverse array of lead generation initiatives, including proactive cold-calling and strategic marketing-led campaigns.• Vigilantly monitored the competitive landscape, continuously gathering market insights on pricing, product offerings, new features, and innovative marketing strategies to strategically position our company's products.• Demonstrated exceptional customer-centricity by effectively resolving customer concerns, conducting in-depth… Show more • Orchestrated revenue growth by managing a diverse array of lead generation initiatives, including proactive cold-calling and strategic marketing-led campaigns.• Vigilantly monitored the competitive landscape, continuously gathering market insights on pricing, product offerings, new features, and innovative marketing strategies to strategically position our company's products.• Demonstrated exceptional customer-centricity by effectively resolving customer concerns, conducting in-depth issue investigations, devising solutions, preparing comprehensive reports, and presenting actionable recommendations to management, thereby reinforcing a foundation of best practices for pipeline growth.• Fostered synergistic partnerships with the marketing department to curate compelling thought leadership and promotional content, delivering impactful messages to our partners and prospects.• Developed and managed new B2B enterprise and retail software solution sales to the existing and prospective customer base within the assigned territory on a partnership basis Show less

Green Bay, Wisconsin Area

• Business Development – Pursued business growth through marketing, industry research, networking, upselling, and client acquisition to double annual revenue YoY• Project Management – Oversaw landscape department, while aiding four other departments, ensuring projects were completed on time and within budget. • Team Management – Recruited, trained, and supervised a well-developed team of laborers by training 10 new hires per year and continually coaching team members to success•… Show more • Business Development – Pursued business growth through marketing, industry research, networking, upselling, and client acquisition to double annual revenue YoY• Project Management – Oversaw landscape department, while aiding four other departments, ensuring projects were completed on time and within budget. • Team Management – Recruited, trained, and supervised a well-developed team of laborers by training 10 new hires per year and continually coaching team members to success• Financial Management - Oversaw all aspects of the landscape department, including P&L responsibilities, ensuring projects were completed on time and within budget• Vendor & Supplier Relations – Established and nurtured relationships with suppliers and vendors to secure competitive pricing and reliable source of materials and equipment• Inventory & Equipment Maintenance – Effectively managed and optimized company inventory control, ensuring timely availability of materials and equipment, minimizing waste, and reducing capital expenditure through strategic procurement and efficient resource allocation• Customer Relations – Coordinated with clients to understand their requirements and expectations and address concerns to ensure complete customer satisfaction • Crisis Management - Reconciled unexpected issues, emergencies, and client complaints to maintain a high-quality level of production• Quality Control – Implemented and maintained standards to deliver high-quality services by conducting regular site inspections and training programs• Resource Allocation – Managed the allocation of resources, including equipment, materials, and labor to maximize productivity. Monitored and controlled project costs against plan to meet financial goals• Health & Safety Compliance – Designed, promoted, and enforced company safety protocols with a culture of safety, in compliance with state and federal law Show less