Mitchell Murlick Email & Phone Number

Greater Chicago Area

Greater Chicago Area

Led the product and agile development teams for a start-up technology company utilizing state-of-the-art AI/ML methods, and large public, private, and industry datasets to provide unbiased, predictive, geography-based actionable insights for OEMs, brands, and dealer networks.•Managed product development, from idea generation to design and development to meet the company's vision and objectives.•Directed day-to-day activities of the 9-person offshore team responsible for UI/UX, and front-end, back-end, and data pipeline development.•Sourced and curated over 1TB of geography-based, time-series public and private datasets utilized by artificial intelligence and machine learning models.•Authored a comprehensive suite of management performance reports that provided geography-based detailed output of analytics capabilities.•Demonstrated over 60% increase in model prediction accuracy for determining dealer sales targets compared to traditional methods.

Greater Chicago Area

Advised clients on technology strategy including IT assessment, operations, IP commercialization, and agile project management leadership.• Provided Agile Scrum project management leadership to a client with a subscription-based SaaS platform targeting Architecture, Engineering and Construction industry customers. Led a 10-person agile team focused on new feature development and production support for a client with a subscription-based SaaS platform for construction industry customers. Transitioned the team from a mostly waterfall development methodology to Agile Scrum and implemented processes, procedures, and best practices leading to a 150% annual increase in software releases to the customer.• Assisted a credit union-based national trade association with the development of a strategic plan for an end-to-end digital lending platform. Worked with the team to evaluate and assess potential acquisitions and existing technology portfolio assets. Assessments included the review of the capabilities, technology infrastructure, product roadmap, technology staffing and leadership, and overall fit for use in the future state solution.• Served as a project manager in the PMO for a leading national auto glass and service organization driving enterprise IT initiatives including intranet replacement, workforce management analytics, and IT reorganization and realignment.• Delivered program management support to a US-based fraternal life insurance organization. Facilitated and provided C-Suite management reporting for two enterprise-wide projects including the implementation of a new flagship life insurance product and a large-scale digital transformation effort.• Aided a financial technology start-up firm with business strategy and operational support including development of a long-term technology roadmap, resource and financial models, and a web-based prototype to support a $7.5M capital raise..

Greater Chicago Area

Led project team assisting the Centers for Medicare and Medicaid Services (CMS) to operationalize key components of the Affordable Care Act (ACA).• Created over 25 standard operating procedures for day-one operations for key components of the ACA.• Collaborated with CMS to draft the Health Insurance Exchange (HIX) 820 Companion Guide and created over 20 detailed scenarios for health insurance issuers to explain and demonstrate how CMS intended to use the HIX 820 transaction set.

Greater Chicago Area

Designed optimized business processes and organizational roles for all insurance transactions and implemented a proof of concept resulting in a 20% improvement in renewal processing time and a 60% improvement in endorsement cycle time.• Facilitated requirements gathering sessions to elicit and document over 650 requirements used by software teams to develop a new custom-built policy administration system.• Coordinated cross-functional workshops with business users to create and document 130+ standardized activities in Microsoft CRM leading to increased customer service efficiency and accuracy resulting in increased customer satisfaction during customer interactions.

Led and supervised engagement teams and directed all aspects of engagement planning, management, execution, and quality control, and performed detailed financial analyses and complex computer modeling.• Designed, tested, and implemented a complex fact-based computer model within six months and under budget that allowed a United Kingdom-based reinsurer to simulate over 1,000 billing cycles and project financial performance for over $250 million in claims and $20 million in premiums related to a disputed reinsurance program.• Performed operational review of U.S. workers’ compensation reinsurer’s assumed reinsurance system. Collaborated with statistical expert and led the team that conducted a statistical sampling review of over 69,000 claims and $500 million in paid losses and demonstrated that over 99.25% of claim dollars were accurately recorded.• Developed and executed a complex computer model to simulate a ceded reinsurance program with over $1.4 billion in claims. Results illustrated that the billing system was operating as expected and over 99.95% of billings were accurate.• Spearheaded the development and execution of a comprehensive review process for over 6,000 allocated loss adjustment expenses totaling $60 million that validated that over 99% of expenses were incurred and paid correctly.

Chicago, Illinois, United States