Nic Mitchell Email & Phone Number

San Diego, CA, US

• Built 2 sided, multi-tenant streaming LLM-powered streaming platform for buyers and sellers
• Created chat etiquette for AI agents interacting with multiple users in a single channel
• Implemented rich React-based LLM components, enabling users to take direct actions within chat
• Integrated RAG with document parsing, Vector DB search, and re-ranking via event queue
• Auth strategy and magic links for guest users
• React Storybook library based on collaborative Design spec

San Jose, CA, US

• Designed and implemented multiple client app monorepo architecture, processing > 50% of PayPal payment volume, scaled from 2 to 250+ contributors across multiple teams
• Created a novel deployment protocol, greatly increasing speed and reliability over legacy systems
• Massively improved releases, from biweekly 12-hour (high risk) to daily ~1-hour (low risk) cyclesBuilt a client smoke test tool, catching bugs in production before taking live traffic
• Created client smoke test mechanism, catching bugs in production before taking live traffic
• Built staging environment with dynamic CDN hosts, enabling idempotent release bundles from development to production
• Drove cultural changes for transparency, collaboration, ownership, and sharing tribal knowledge

San Jose, CA, US

• Proactively addressed performance and build bottlenecks, improving productivity and conversion
• Optimized build processes, reducing bundle size and code shipped to production by 70%
• Improved performance by 40% for the legacy Checkout Web, directly boosting user conversion
• Designed new Checkout Web (”Lite”) platform with ~80% performance improvement vs legacy
• Identified and resolved CI issues, raising passing builds from 35% to 100% across ~150 instances
• Worked across functional teams to implement GraphQL endpoint for DevX and productivity

San Jose, CA - California, US

• Shipped web & desktop video conferencing apps with millions of hours of customer use per month
• Drove desktop app from beta project to #1 used product within 9 months
• Developed "Huddle" product in 8 weeks, immediately utilized by leading tech companies
• Optimized build process by 80%, saving hours of engineering development time per day
• Overhauled app boot process, decreasing load time by up to 200%
• Decreased desktop app crash rate 10%

• Promoted to CTO, decreased monthly tech expenses by 66%
• Unified video, live streaming, and content monetization into single dashboard
• Scaled platform to support a multi-publisher network
• Built out pay per view and subscription monetization systems for live streaming and VOD
• Rebuilt streaming platform in 2 weeks when vendor failed to deliver to paying customers
• Ran DevOps, deployed & managed cloud / CDN network (Joyent, Digital Ocean, AWS)

• • Developing web and marketing assets for small business clients
• • Hosting, upgrades and maintenance
• • API and third party services integration
• • Conducted seminars for small business owners at the SBDC (sponsored by the SBA)