Nick Mitchell Email & Phone Number

Valencia, Ca, Us

Member of the executive leadership team responsible for overseeing the Legal Affairs, Regulatory Compliance, Vendor Management, Special Assets, Credit Administration and Support, Human Resources, Talent Acquisition, Talent Development, HRMS, Policies and Procedures, Enterprise Risk Management, Internal Audit, BSA/AML Investigations, Post Funding Loan Quality, Loan Resolution, Fraud Risk Management, and Safety & Security Operations departments. Manage all litigation affecting the corporation and its subsidiaries. Provide legal advice, guidance, and analysis to management and the Board of Directors for issues relating to prior, current, and future conduct, transactions, contracts, business plans, and documentation to ensure the protection of the business interests of the company and the protection of the legal rights of the corporation, its directors, and key officers.

Valencia, Ca, Us

Member of the senior management team responsible for overseeing the Legal Affairs, Regulatory Compliance, Vendor Management, Special Assets, Credit Administration and Support, Human Resources, Talent Acquisition, Talent Development, HRMS, and Policies and Procedures departments. Manage all litigation affecting the corporation and its subsidiaries. Provide legal advice, guidance, and analysis to management and the Board of Directors for issues relating to prior, current, and future conduct, transactions, contracts, business plans, and documentation to ensure the protection of the business interests of the company and the protection of the legal rights of the corporation, its directors, and key officers.

Valencia, Ca, Us

Directs and oversees the operations of the Law Department, the Regulatory Compliance Department, and the Asset Recovery Bankruptcy & Loan Services department. Manages all litigation affecting the corporation and its subsidiaries. Ensures the production of accurate and well documented research, analysis, and recommendations for the legal and regulatory issue inquiries made by the General Counsel and other members of management. Prepare contracts, legal documents, filings, and notices, and make appearances on behalf of the corporation and its subsidiaries at legal proceedings, hearings, depositions, and settlement conferences. Manage the contract negotiation, review, approval, and execution process. Conduct investigations regarding policy violations by staff. Work with outside counsel to protect the business interests and legal rights of the corporation, its directors, and key officers.

Valencia, Ca, Us

Responsible for researching and analyzing legal and regulatory issues, and providing guidance and advice to management on those issues. Prepared contracts, legal documents, filings, and notices, and made appearances on behalf of the corporation and its subsidiaries at legal proceedings, hearings, depositions, and settlement conferences. Managed the contract negotiation, review, approval, and execution process. Conducted investigations regarding policy violations by staff. Worked with outside counsel to protect the business interests and legal rights of the corporation, its directors, and key officers.

Valencia, Ca, Us

Provided the overall direction, coordination, and evaluation of the Training & Organization Development function. Provided for the development and implementation of employee training and management development programs. Managed corporate succession planning and career development.

Valencia, Ca, Us

Provided overall project coordination, planning, and prioritization for all requests for change within LFCU, including metrics, project team and timeline. Acted as a liaison between business units and IT groups to gather, define, document, analyze and communicate the needs and requirements of the business users. Served as project manager for implementation of efficiency improvement, cost savings, or service improvement recommendations.

Valencia, Ca, Us

Monitored LFCU’s service environment, including periodic audits to determine effectiveness of current processes. Recommended and managed initiatives to improve the member experience and serve as the lead manager of Net Promoter Score (NPS) feedback and data analysis for the credit union. Ensured that member concerns and complaints received through all channels were promptly resolved and documented for review of root cause. Analyzed trends in member feedback and coordinated efforts to identify solutions and resolution of systematic issues. Worked with Internal Consulting, R&D and Finance Departments to identify, monitor and review trends and relevant data for understanding linkage between service quality initiatives and NPS.

Valencia, Ca, Us

Planned, directed, developed, and conducted training and development programs for all levels of credit union staff, including instructor-led and web-based programs. Researched, recommended, developed and implemented quality and productivity improvement programs to address employee morale, teamwork, and organizational effectiveness. Conducted needs assessments to diagnose training and development needs including the use of surveys, focus groups, interviews, direct job observation and review of existing organizational data. Analyzed data to determine the cause of performance problems at individual, team and divisional levels.

New York, Ny, Us

Jd, Law

Bs, Business Management

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